Π Π°Π·ΡΠ°Π±ΠΎΡΠΊΠ° ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ ΡΡΠΏΠ΅Ρ
Π° Ρ pinco ΡΠ΅ΡΠΌΠΈ Π΄Π»Ρ ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ
ΠΏΡΠ΅Π΄ΠΏΡΠΈΡΡΠΈΠΉ ΠΈ Π±ΠΈΠ·Π½Π΅ΡΠ°ΠΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠ³ΠΎ ΠΎΠΏΡΡΠ° Ρ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ΠΌ ΠΏΠ΅ΡΠ΅Π΄ΠΎΠ²ΡΡ
ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΉΠΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·Π°ΡΠΈΡ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΡ
ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΉΠ Π°Π·Π²ΠΈΡΠΈΠ΅ ΡΠΈΡΡΠΎΠ²ΡΡ
ΠΊΠ°Π½Π°Π»ΠΎΠ² Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΠ΅ΠΉ Π΄Π»Ρ ΠΏΡΠΈΠ²Π»Π΅ΡΠ΅Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ²ΠΠ²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΡ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² Π΄Π»Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠ΅ΠΌ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ Π²Π·Π°ΠΈΠΌΠΎΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡΠΌΠΈ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ (CRM)ΠΠΎΡΡΡΠΎΠ΅Π½ΠΈΠ΅ Π΄Π°Π½Π½ΡΡ
Π΄Π»Ρ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΠΎΠ±ΠΎΡΠ½ΠΎΠ²Π°Π½Π½ΡΡ
ΡΠ΅ΡΠ΅Π½ΠΈΠΉΠ‘ΡΡΠ°ΡΠ΅Π³ΠΈΡΠ΅ΡΠΊΠΎΠ΅ ΠΏΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» Π΄Π»Ρ Π±ΡΠ΄ΡΡΠ΅Π³ΠΎ ΡΠΎΡΡΠ°π₯ ΠΠ³ΡΠ°ΡΡ βΆοΈ
Π Π°Π·ΡΠ°Π±ΠΎΡΠΊΠ° ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ ΡΡΠΏΠ΅Ρ
Π° Ρ pinco ΡΠ΅ΡΠΌΠΈ Π΄Π»Ρ ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ
ΠΏΡΠ΅Π΄ΠΏΡΠΈΡΡΠΈΠΉ ΠΈ Π±ΠΈΠ·Π½Π΅ΡΠ°
Π ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ Π΄ΠΈΠ½Π°ΠΌΠΈΡΠ½ΠΎΠΌ Π΄Π΅Π»ΠΎΠ²ΠΎΠΌ ΠΌΠΈΡΠ΅, Π³Π΄Π΅ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠΈΡ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎ ΡΠ°ΡΡΠ΅Ρ, ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°ΡΡΡΡ ΠΈ ΠΈΡΠΊΠ°ΡΡ Π½ΠΎΠ²ΡΠ΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ Π΄Π»Ρ Π΄ΠΎΡΡΠΈΠΆΠ΅Π½ΠΈΡ ΡΡΠΏΠ΅Ρ
Π°. ΠΠ΄Π½ΠΈΠΌ ΠΈΠ· ΠΏΠ΅ΡΡΠΏΠ΅ΠΊΡΠΈΠ²Π½ΡΡ
Π½Π°ΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠΉ ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΠΈΠ½Π½ΠΎΠ²Π°ΡΠΈΠΎΠ½Π½ΡΡ
ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ ΠΈ ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΉ Π΄Π»Ρ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΠΈ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΡΠ°Π±ΠΎΡΡ. Π ΡΡΠΎΠΉ ΡΠ²ΡΠ·ΠΈ, ΠΊΠΎΠ½ΡΠ΅ΠΏΡΠΈΡ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» ΠΏΡΠΈΠΎΠ±ΡΠ΅ΡΠ°Π΅Ρ Π²ΡΠ΅ Π±ΠΎΠ»ΡΡΡΡ Π°ΠΊΡΡΠ°Π»ΡΠ½ΠΎΡΡΡ, ΠΏΡΠ΅Π΄Π»Π°Π³Π°Ρ ΠΊΠΎΠΌΠΏΠ»Π΅ΠΊΡΠ½ΡΠΉ ΠΏΠΎΠ΄Ρ
ΠΎΠ΄ ΠΊ ΡΠ°Π·Π²ΠΈΡΠΈΡ ΠΈ ΡΠΎΠ²Π΅ΡΡΠ΅Π½ΡΡΠ²ΠΎΠ²Π°Π½ΠΈΡ Π±ΠΈΠ·Π½Π΅ΡΠ° Π² ΡΠ°Π·Π»ΠΈΡΠ½ΡΡ
ΠΎΡΡΠ°ΡΠ»ΡΡ
. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ
ΠΏΠ»Π°ΡΡΠΎΡΠΌ ΠΈ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΡ
ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ ΠΏΡΠΈΠ½ΠΈΠΌΠ°ΡΡ Π²Π·Π²Π΅ΡΠ΅Π½Π½ΡΠ΅ ΡΠ΅ΡΠ΅Π½ΠΈΡ Π½Π° ΠΎΡΠ½ΠΎΠ²Π΅ Π΄Π°Π½Π½ΡΡ
, Π° ΡΠ°ΠΊΠΆΠ΅ ΡΠ°Π·ΡΠ°Π±Π°ΡΡΠ²Π°ΡΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΡΠ΅ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈ Π΄Π»Ρ ΠΏΡΠΈΠ²Π»Π΅ΡΠ΅Π½ΠΈΡ ΠΈ ΡΠ΄Π΅ΡΠΆΠ°Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ².
Π£ΡΠΏΠ΅ΡΠ½Π°Ρ ΡΠ΅Π°Π»ΠΈΠ·Π°ΡΠΈΡ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ ΡΠ°Π·Π²ΠΈΡΠΈΡ ΡΡΠ΅Π±ΡΠ΅Ρ Π½Π΅ ΡΠΎΠ»ΡΠΊΠΎ Π³ΡΠ°ΠΌΠΎΡΠ½ΠΎΠ³ΠΎ ΠΏΠ»Π°Π½ΠΈΡΠΎΠ²Π°Π½ΠΈΡ, Π½ΠΎ ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠ³ΠΎ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΡΠ΅ΡΡΡΡΠ°ΠΌΠΈ, Π° ΡΠ°ΠΊΠΆΠ΅ ΡΠΎΠ·Π΄Π°Π½ΠΈΡ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½ΠΎΠΉ ΠΊΡΠ»ΡΡΡΡΡ, ΡΠΏΠΎΡΠΎΠ±ΡΡΠ²ΡΡΡΠ΅ΠΉ ΠΈΠ½Π½ΠΎΠ²Π°ΡΠΈΡΠΌ ΠΈ ΡΠΎΡΡΡΠ΄Π½ΠΈΡΠ΅ΡΡΠ²Ρ. ΠΠ°ΠΆΠ½ΡΠΌ Π°ΡΠΏΠ΅ΠΊΡΠΎΠΌ ΡΠ²Π»ΡΠ΅ΡΡΡ ΡΠ°ΠΊΠΆΠ΅ ΠΏΠΎΡΡΠΎΡΠ½Π½ΡΠΉ ΠΌΠΎΠ½ΠΈΡΠΎΡΠΈΠ½Π³ ΡΡΠ½ΠΊΠ° ΠΈ Π°Π΄Π°ΠΏΡΠ°ΡΠΈΡ ΠΊ ΠΈΠ·ΠΌΠ΅Π½ΡΡΡΠΈΠΌΡΡ ΡΡΠ»ΠΎΠ²ΠΈΡΠΌ. ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠΎΠ²ΡΡ
ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΉ ΠΈ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΡ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΠΌΠΎΠ³ΡΡ Π·Π½Π°ΡΠΈΡΠ΅Π»ΡΠ½ΠΎ ΡΠ²Π΅Π»ΠΈΡΠΈΡΡ ΠΏΡΠΎΠΈΠ·Π²ΠΎΠ΄ΠΈΡΠ΅Π»ΡΠ½ΠΎΡΡΡ ΠΈ ΡΠ½ΠΈΠ·ΠΈΡΡ Π·Π°ΡΡΠ°ΡΡ, ΡΡΠΎ, Π² ΡΠ²ΠΎΡ ΠΎΡΠ΅ΡΠ΅Π΄Ρ, ΠΏΠΎΠ»ΠΎΠΆΠΈΡΠ΅Π»ΡΠ½ΠΎ ΡΠΊΠ°ΠΆΠ΅ΡΡΡ Π½Π° ΠΏΡΠΈΠ±ΡΠ»ΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ. ΠΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ Π»ΠΎΠ³ΠΈΡΡΠΈΡΠ΅ΡΠΊΠΈΡ
ΡΠ΅ΠΏΠΎΡΠ΅ΠΊ ΠΈ ΡΠ»ΡΡΡΠ΅Π½ΠΈΠ΅ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ Ρ ΠΏΠΎΡΡΠ°Π²ΡΠΈΠΊΠ°ΠΌΠΈ ΡΠ°ΠΊΠΆΠ΅ ΠΈΠ³ΡΠ°ΡΡ ΠΊΠ»ΡΡΠ΅Π²ΡΡ ΡΠΎΠ»Ρ Π² ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΠΈ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠΎΡΠΏΠΎΡΠΎΠ±Π½ΠΎΡΡΠΈ Π½Π° ΡΡΠ½ΠΊΠ΅.
ΠΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠ³ΠΎ ΠΎΠΏΡΡΠ° Ρ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ΠΌ ΠΏΠ΅ΡΠ΅Π΄ΠΎΠ²ΡΡ
ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΉ
Π ΡΠΏΠΎΡ
Ρ ΡΠΈΡΡΠΎΠ²ΡΡ
ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΉ ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΈΠΉ ΠΎΠΏΡΡ ΡΡΠ°Π½ΠΎΠ²ΠΈΡΡΡ ΠΎΠ΄Π½ΠΈΠΌ ΠΈΠ· ΠΊΠ»ΡΡΠ΅Π²ΡΡ
ΡΠ°ΠΊΡΠΎΡΠΎΠ², ΠΎΠΏΡΠ΅Π΄Π΅Π»ΡΡΡΠΈΡ
ΡΡΠΏΠ΅Ρ
Π±ΠΈΠ·Π½Π΅ΡΠ°. Π‘ΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΠ΅ ΠΊΠ»ΠΈΠ΅Π½ΡΡ ΠΎΠΆΠΈΠ΄Π°ΡΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΠΎΠ³ΠΎ ΠΏΠΎΠ΄Ρ
ΠΎΠ΄Π°, Π±ΡΡΡΡΠΎΠ³ΠΎ ΠΎΠ±ΡΠ»ΡΠΆΠΈΠ²Π°Π½ΠΈΡ ΠΈ ΡΠ΄ΠΎΠ±Π½ΡΡ
ΠΊΠ°Π½Π°Π»ΠΎΠ² ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ. ΠΠ»Ρ ΡΠ΄ΠΎΠ²Π»Π΅ΡΠ²ΠΎΡΠ΅Π½ΠΈΡ ΡΡΠΈΡ
ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΠ΅ΠΉ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π΄ΠΎΠ»ΠΆΠ½Ρ ΠΈΠ½Π²Π΅ΡΡΠΈΡΠΎΠ²Π°ΡΡ Π² ΠΏΠ΅ΡΠ΅Π΄ΠΎΠ²ΡΠ΅ ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΈ, ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡΠΈΠ΅ ΡΠΎΠ±ΠΈΡΠ°ΡΡ ΠΈ Π°Π½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ Π΄Π°Π½Π½ΡΠ΅ ΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°Ρ
, Π° ΡΠ°ΠΊΠΆΠ΅ ΡΠΎΠ·Π΄Π°Π²Π°ΡΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΡΠ΅ ΠΏΡΠ΅Π΄Π»ΠΎΠΆΠ΅Π½ΠΈΡ ΠΈ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΠ΅ ΠΊΠ°ΠΌΠΏΠ°Π½ΠΈΠΈ. ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠ΅ΠΌ CRM (Customer Relationship Management) ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎ ΡΠΏΡΠ°Π²Π»ΡΡΡ Π²Π·Π°ΠΈΠΌΠΎΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡΠΌΠΈ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ, ΠΎΡΡΠ»Π΅ΠΆΠΈΠ²Π°ΡΡ ΠΈΡ
ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΠΈ ΠΈ ΠΈΡΡΠΎΡΠΈΡ ΠΏΠΎΠΊΡΠΏΠΎΠΊ, Π° ΡΠ°ΠΊΠΆΠ΅ ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»ΡΡΡ ΡΠ²ΠΎΠ΅Π²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ ΠΈ ΠΊΠΎΠ½ΡΡΠ»ΡΡΠ°ΡΠΈΠΈ. ΠΡΠΎ ΡΠΏΠΎΡΠΎΠ±ΡΡΠ²ΡΠ΅Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΠΈ ΡΠ²Π΅Π»ΠΈΡΠ΅Π½ΠΈΡ ΠΏΠΎΠ²ΡΠΎΡΠ½ΡΡ
ΠΏΡΠΎΠ΄Π°ΠΆ.
ΠΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·Π°ΡΠΈΡ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΡ
ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΉ
ΠΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·Π°ΡΠΈΡ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΡ
ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΉ ΡΠ²Π»ΡΠ΅ΡΡΡ Π²Π°ΠΆΠ½ΡΠΌ ΡΠ»Π΅ΠΌΠ΅Π½ΡΠΎΠΌ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠ³ΠΎ ΠΎΠΏΡΡΠ°. Π‘ΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΠ΅ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΠ΅ ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡ ΡΠ΅Π³ΠΌΠ΅Π½ΡΠΈΡΠΎΠ²Π°ΡΡ Π°ΡΠ΄ΠΈΡΠΎΡΠΈΡ Π½Π° ΠΎΡΠ½ΠΎΠ²Π΅ ΡΠ°Π·Π»ΠΈΡΠ½ΡΡ
ΠΊΡΠΈΡΠ΅ΡΠΈΠ΅Π², ΡΠ°ΠΊΠΈΡ
ΠΊΠ°ΠΊ Π΄Π΅ΠΌΠΎΠ³ΡΠ°ΡΠΈΡΠ΅ΡΠΊΠΈΠ΅ Π΄Π°Π½Π½ΡΠ΅, ΠΈΠ½ΡΠ΅ΡΠ΅ΡΡ, ΠΏΠΎΠ²Π΅Π΄Π΅Π½ΠΈΠ΅ Π½Π° ΡΠ°ΠΉΡΠ΅ ΠΈ ΠΈΡΡΠΎΡΠΈΡ ΠΏΠΎΠΊΡΠΏΠΎΠΊ. ΠΡΠΎ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΡΠΎΠ·Π΄Π°Π²Π°ΡΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΡΠ΅ ΡΠ΅ΠΊΠ»Π°ΠΌΠ½ΡΠ΅ ΠΎΠ±ΡΡΠ²Π»Π΅Π½ΠΈΡ, ΡΠ»Π΅ΠΊΡΡΠΎΠ½Π½ΡΠ΅ ΠΏΠΈΡΡΠΌΠ° ΠΈ Π΄ΡΡΠ³ΠΈΠ΅ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΠ΅ ΠΌΠ°ΡΠ΅ΡΠΈΠ°Π»Ρ, ΠΊΠΎΡΠΎΡΡΠ΅ Π±ΡΠ΄ΡΡ Π±ΠΎΠ»Π΅Π΅ ΡΠ΅Π»Π΅Π²Π°Π½ΡΠ½Ρ Π΄Π»Ρ ΠΊΠ°ΠΆΠ΄ΠΎΠ³ΠΎ ΠΊΠΎΠ½ΠΊΡΠ΅ΡΠ½ΠΎΠ³ΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΠΈΡΠΊΡΡΡΡΠ²Π΅Π½Π½ΠΎΠ³ΠΎ ΠΈΠ½ΡΠ΅Π»Π»Π΅ΠΊΡΠ° ΠΈ ΠΌΠ°ΡΠΈΠ½Π½ΠΎΠ³ΠΎ ΠΎΠ±ΡΡΠ΅Π½ΠΈΡ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΡΠ΅ΡΠΊΠΈ Π°Π½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ Π΄Π°Π½Π½ΡΠ΅ ΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°Ρ
ΠΈ ΠΏΡΠΎΠ³Π½ΠΎΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΈΡ
ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΠΈ, ΡΡΠΎ Π΄Π΅Π»Π°Π΅Ρ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·Π°ΡΠΈΡ Π΅ΡΠ΅ Π±ΠΎΠ»Π΅Π΅ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠΉ. ΠΠ°ΠΆΠ½ΠΎ ΠΏΠΎΠΌΠ½ΠΈΡΡ, ΡΡΠΎ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·Π°ΡΠΈΡ Π΄ΠΎΠ»ΠΆΠ½Π° Π±ΡΡΡ Π½Π΅Π½Π°Π²ΡΠ·ΡΠΈΠ²ΠΎΠΉ ΠΈ ΡΠ²Π°ΠΆΠ°ΡΡ ΠΊΠΎΠ½ΡΠΈΠ΄Π΅Π½ΡΠΈΠ°Π»ΡΠ½ΠΎΡΡΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ².
ΠΠ»ΡΡΠ΅Π²ΡΠ΅ ΠΏΠΎΠΊΠ°Π·Π°ΡΠ΅Π»ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ (KPI) ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠ³ΠΎ ΠΎΠΏΡΡΠ°
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅
NPS (Net Promoter Score)
ΠΠ½Π΄Π΅ΠΊΡ ΠΏΠΎΡΡΠ΅Π±ΠΈΡΠ΅Π»ΡΡΠΊΠΎΠΉ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ, ΠΏΠΎΠΊΠ°Π·ΡΠ²Π°ΡΡΠΈΠΉ Π³ΠΎΡΠΎΠ²Π½ΠΎΡΡΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΡΠ΅ΠΊΠΎΠΌΠ΅Π½Π΄ΠΎΠ²Π°ΡΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡ
CSAT (Customer Satisfaction)
ΠΠ½Π΄Π΅ΠΊΡ ΡΠ΄ΠΎΠ²Π»Π΅ΡΠ²ΠΎΡΠ΅Π½Π½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², ΠΏΠΎΠΊΠ°Π·ΡΠ²Π°ΡΡΠΈΠΉ ΡΡΠΎΠ²Π΅Π½Ρ ΡΠ΄ΠΎΠ²Π»Π΅ΡΠ²ΠΎΡΠ΅Π½Π½ΠΎΡΡΠΈ ΠΏΡΠΎΠ΄ΡΠΊΡΠ°ΠΌΠΈ ΠΈΠ»ΠΈ ΡΡΠ»ΡΠ³Π°ΠΌΠΈ
CES (Customer Effort Score)
ΠΠ½Π΄Π΅ΠΊΡ ΡΡΠΈΠ»ΠΈΠΉ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°, ΠΏΠΎΠΊΠ°Π·ΡΠ²Π°ΡΡΠΈΠΉ, Π½Π°ΡΠΊΠΎΠ»ΡΠΊΠΎ Π»Π΅Π³ΠΊΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΡ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΎΠ²Π°ΡΡ Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠ΅ΠΉ
Churn Rate
ΠΡΠΎΡΠ΅Π½Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², ΠΏΡΠ΅ΠΊΡΠ°ΡΠΈΠ²ΡΠΈΡ
ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ² ΠΈΠ»ΠΈ ΡΡΠ»ΡΠ³ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ
ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΡΠΈΡ
ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ Π±ΠΈΠ·Π½Π΅ΡΡ ΠΊΠΎΠ»ΠΈΡΠ΅ΡΡΠ²Π΅Π½Π½ΠΎ ΠΎΡΠ΅Π½ΠΈΡΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΡΠ²ΠΎΠΈΡ
ΡΡΠΈΠ»ΠΈΠΉ ΠΏΠΎ ΡΠ»ΡΡΡΠ΅Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠ³ΠΎ ΠΎΠΏΡΡΠ° ΠΈ ΡΠ²ΠΎΠ΅Π²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎ Π²Π½ΠΎΡΠΈΡΡ ΠΊΠΎΡΡΠ΅ΠΊΡΠΈΠ²Ρ Π² ΡΠ²ΠΎΡ ΡΡΡΠ°ΡΠ΅Π³ΠΈΡ.
Π Π°Π·Π²ΠΈΡΠΈΠ΅ ΡΠΈΡΡΠΎΠ²ΡΡ
ΠΊΠ°Π½Π°Π»ΠΎΠ² Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ
Π ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ ΠΌΠΈΡΠ΅ ΡΠΈΡΡΠΎΠ²ΡΠ΅ ΠΊΠ°Π½Π°Π»Ρ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ ΠΈΠ³ΡΠ°ΡΡ Π²ΡΠ΅ Π±ΠΎΠ»Π΅Π΅ Π²Π°ΠΆΠ½ΡΡ ΡΠΎΠ»Ρ. ΠΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π΄ΠΎΠ»ΠΆΠ½Ρ Π°ΠΊΡΠΈΠ²Π½ΠΎ ΡΠ°Π·Π²ΠΈΠ²Π°ΡΡ ΡΠ²ΠΎΠΈ Π²Π΅Π±-ΡΠ°ΠΉΡΡ, ΠΌΠΎΠ±ΠΈΠ»ΡΠ½ΡΠ΅ ΠΏΡΠΈΠ»ΠΎΠΆΠ΅Π½ΠΈΡ ΠΈ ΡΡΡΠ°Π½ΠΈΡΡ Π² ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΡΡ
, ΡΡΠΎΠ±Ρ Π±ΡΡΡ Π΄ΠΎΡΡΡΠΏΠ½ΡΠΌΠΈ Π΄Π»Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² Π² Π»ΡΠ±ΠΎΠ΅ Π²ΡΠ΅ΠΌΡ ΠΈ Π² Π»ΡΠ±ΠΎΠΌ ΠΌΠ΅ΡΡΠ΅. ΠΠ°ΠΆΠ½ΠΎ ΠΎΠ±Π΅ΡΠΏΠ΅ΡΠΈΡΡ ΡΠ΄ΠΎΠ±Π½ΡΠΉ ΠΈ ΠΈΠ½ΡΡΠΈΡΠΈΠ²Π½ΠΎ ΠΏΠΎΠ½ΡΡΠ½ΡΠΉ ΠΈΠ½ΡΠ΅ΡΡΠ΅ΠΉΡ, Π° ΡΠ°ΠΊΠΆΠ΅ ΡΠ²ΠΎΠ΅Π²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎ ΠΎΠ±Π½ΠΎΠ²Π»ΡΡΡ ΠΊΠΎΠ½ΡΠ΅Π½Ρ ΠΈ ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»ΡΡΡ Π°ΠΊΡΡΠ°Π»ΡΠ½ΡΡ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΡ ΠΎ ΠΏΡΠΎΠ΄ΡΠΊΡΠ°Ρ
ΠΈ ΡΡΠ»ΡΠ³Π°Ρ
. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠ°Ρ-Π±ΠΎΡΠΎΠ² ΠΈ ΠΎΠ½Π»Π°ΠΉΠ½-ΠΊΠΎΠ½ΡΡΠ»ΡΡΠ°Π½ΡΠΎΠ² ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΎΠΏΠ΅ΡΠ°ΡΠΈΠ²Π½ΠΎ ΠΎΡΠ²Π΅ΡΠ°ΡΡ Π½Π° Π²ΠΎΠΏΡΠΎΡΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΠΈ ΡΠ΅ΡΠ°ΡΡ ΠΈΡ
ΠΏΡΠΎΠ±Π»Π΅ΠΌΡ. ΠΡΠΎΠΌΠ΅ ΡΠΎΠ³ΠΎ, Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΡΠ΄Π΅Π»ΡΡΡ Π²Π½ΠΈΠΌΠ°Π½ΠΈΠ΅ SEO-ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ Π²Π΅Π±-ΡΠ°ΠΉΡΠ°, ΡΡΠΎΠ±Ρ ΠΏΡΠΈΠ²Π»Π΅ΠΊΠ°ΡΡ Π±ΠΎΠ»ΡΡΠ΅ ΠΎΡΠ³Π°Π½ΠΈΡΠ΅ΡΠΊΠΎΠ³ΠΎ ΡΡΠ°ΡΠΈΠΊΠ° ΠΈΠ· ΠΏΠΎΠΈΡΠΊΠΎΠ²ΡΡ
ΡΠΈΡΡΠ΅ΠΌ. Π Π°Π·Π²ΠΈΡΠΈΠ΅ ΡΠΈΡΡΠΎΠ²ΡΡ
ΠΊΠ°Π½Π°Π»ΠΎΠ² Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ ΡΠ°ΡΡΠΈΡΠΈΡΡ ΡΠ²ΠΎΡ Π°ΡΠ΄ΠΈΡΠΎΡΠΈΡ, ΡΠ²Π΅Π»ΠΈΡΠΈΡΡ ΠΏΡΠΎΠ΄Π°ΠΆΠΈ ΠΈ ΡΠΊΡΠ΅ΠΏΠΈΡΡ ΡΠ²ΠΎΠΉ Π±ΡΠ΅Π½Π΄.
ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΠ΅ΠΉ Π΄Π»Ρ ΠΏΡΠΈΠ²Π»Π΅ΡΠ΅Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ²
Π‘ΠΎΡΠΈΠ°Π»ΡΠ½ΡΠ΅ ΡΠ΅ΡΠΈ ΡΠ²Π»ΡΡΡΡΡ ΠΌΠΎΡΠ½ΡΠΌ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠΌ Π΄Π»Ρ ΠΏΡΠΈΠ²Π»Π΅ΡΠ΅Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΡΠ·Π½Π°Π²Π°Π΅ΠΌΠΎΡΡΠΈ Π±ΡΠ΅Π½Π΄Π° ΠΈ ΠΏΠΎΡΡΡΠΎΠ΅Π½ΠΈΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΠ³ΠΎ ΡΠΎΠΎΠ±ΡΠ΅ΡΡΠ²Π°. ΠΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π΄ΠΎΠ»ΠΆΠ½Ρ Π°ΠΊΡΠΈΠ²Π½ΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ ΡΠ°Π·Π»ΠΈΡΠ½ΡΠ΅ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΠ΅ ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Facebook, Instagram, Twitter ΠΈ LinkedIn, Π΄Π»Ρ ΠΏΡΠ±Π»ΠΈΠΊΠ°ΡΠΈΠΈ ΠΈΠ½ΡΠ΅ΡΠ΅ΡΠ½ΠΎΠ³ΠΎ ΠΈ ΠΏΠΎΠ»Π΅Π·Π½ΠΎΠ³ΠΎ ΠΊΠΎΠ½ΡΠ΅Π½ΡΠ°, ΠΏΡΠΎΠ²Π΅Π΄Π΅Π½ΠΈΡ ΠΊΠΎΠ½ΠΊΡΡΡΠΎΠ² ΠΈ Π°ΠΊΡΠΈΠΉ, Π° ΡΠ°ΠΊΠΆΠ΅ Π΄Π»Ρ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ Π² ΡΠ΅ΠΆΠΈΠΌΠ΅ ΡΠ΅Π°Π»ΡΠ½ΠΎΠ³ΠΎ Π²ΡΠ΅ΠΌΠ΅Π½ΠΈ. ΠΠ°ΠΆΠ½ΠΎ Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°ΡΡ ΠΊΠΎΠ½ΡΠ΅Π½Ρ ΠΊ ΠΊΠ°ΠΆΠ΄ΠΎΠΉ ΠΊΠΎΠ½ΠΊΡΠ΅ΡΠ½ΠΎΠΉ ΠΏΠ»Π°ΡΡΠΎΡΠΌΠ΅ ΠΈ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ ΡΠ°ΡΠ³Π΅ΡΠΈΡΠΎΠ²Π°Π½Π½ΡΡ ΡΠ΅ΠΊΠ»Π°ΠΌΡ Π΄Π»Ρ ΠΎΡ
Π²Π°ΡΠ° Π½ΡΠΆΠ½ΠΎΠΉ Π°ΡΠ΄ΠΈΡΠΎΡΠΈΠΈ. Π Π΅Π³ΡΠ»ΡΡΠ½ΡΠΉ ΠΌΠΎΠ½ΠΈΡΠΎΡΠΈΠ½Π³ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΠ΅ΠΉ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΎΡΡΠ»Π΅ΠΆΠΈΠ²Π°ΡΡ ΠΎΡΠ·ΡΠ²Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², Π²ΡΡΠ²Π»ΡΡΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌΠ½ΡΠ΅ Π·ΠΎΠ½Ρ ΠΈ ΠΎΠΏΠ΅ΡΠ°ΡΠΈΠ²Π½ΠΎ ΡΠ΅Π°Π³ΠΈΡΠΎΠ²Π°ΡΡ Π½Π° Π½Π΅Π³Π°ΡΠΈΠ²Π½ΡΠ΅ ΠΊΠΎΠΌΠΌΠ΅Π½ΡΠ°ΡΠΈΠΈ. Π£ΡΠΏΠ΅ΡΠ½ΠΎΠ΅ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΠ΅ΠΉ ΠΌΠΎΠΆΠ΅Ρ Π·Π½Π°ΡΠΈΡΠ΅Π»ΡΠ½ΠΎ ΡΠ²Π΅Π»ΠΈΡΠΈΡΡ Π²ΠΎΠ²Π»Π΅ΡΠ΅Π½Π½ΠΎΡΡΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΠΈ ΠΏΠΎΠ²ΡΡΠΈΡΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΡ
ΠΊΠ°ΠΌΠΏΠ°Π½ΠΈΠΉ.
Π‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ ΠΏΡΠΈΠ²Π»Π΅ΠΊΠ°ΡΠ΅Π»ΡΠ½ΠΎΠ³ΠΎ ΠΊΠΎΠ½ΡΠ΅Π½ΡΠ°, Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°Π½Π½ΠΎΠ³ΠΎ ΠΊ ΠΊΠΎΠ½ΠΊΡΠ΅ΡΠ½ΠΎΠΉ ΠΏΠ»Π°ΡΡΠΎΡΠΌΠ΅.
Π Π΅Π³ΡΠ»ΡΡΠ½ΠΎΠ΅ ΠΎΠ±Π½ΠΎΠ²Π»Π΅Π½ΠΈΠ΅ ΠΊΠΎΠ½ΡΠ΅Π½ΡΠ° ΠΈ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΠ΅ Ρ Π°ΡΠ΄ΠΈΡΠΎΡΠΈΠ΅ΠΉ.
ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠ°ΡΠ³Π΅ΡΠΈΡΠΎΠ²Π°Π½Π½ΠΎΠΉ ΡΠ΅ΠΊΠ»Π°ΠΌΡ Π΄Π»Ρ ΠΎΡ
Π²Π°ΡΠ° Π½ΡΠΆΠ½ΠΎΠΉ Π°ΡΠ΄ΠΈΡΠΎΡΠΈΠΈ.
ΠΠΎΠ½ΠΈΡΠΎΡΠΈΠ½Π³ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΠ΅ΠΉ ΠΈ ΠΎΠΏΠ΅ΡΠ°ΡΠΈΠ²Π½ΠΎΠ΅ ΡΠ΅Π°Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ Π½Π° ΠΎΡΠ·ΡΠ²Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ².
ΠΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠ΅ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΡΠΈΠ°Π»ΡΠ½ΡΡ
ΡΠ΅ΡΠ΅ΠΉ ΡΡΠ΅Π±ΡΠ΅Ρ ΠΏΠΎΠ½ΠΈΠΌΠ°Π½ΠΈΡ ΠΎΡΠΎΠ±Π΅Π½Π½ΠΎΡΡΠ΅ΠΉ ΠΊΠ°ΠΆΠ΄ΠΎΠΉ ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ ΠΈ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠΊΠΈ ΡΠ΅ΡΠΊΠΎΠΉ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈ ΠΊΠΎΠ½ΡΠ΅Π½Ρ-ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³Π°.
ΠΠ²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΡ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² Π΄Π»Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ
ΠΠ²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΡ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΎΠ΄Π½ΠΈΠΌ ΠΈΠ· ΠΊΠ»ΡΡΠ΅Π²ΡΡ
ΡΠ°ΠΊΡΠΎΡΠΎΠ² ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΡΠ°Π±ΠΎΡΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ. ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠ΅ΠΌ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΠΈ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΡΠΎΠΊΡΠ°ΡΠΈΡΡ Π·Π°ΡΡΠ°ΡΡ, ΡΠΌΠ΅Π½ΡΡΠΈΡΡ ΠΊΠΎΠ»ΠΈΡΠ΅ΡΡΠ²ΠΎ ΠΎΡΠΈΠ±ΠΎΠΊ ΠΈ ΡΠ²Π΅Π»ΠΈΡΠΈΡΡ ΠΏΡΠΎΠΈΠ·Π²ΠΎΠ΄ΠΈΡΠ΅Π»ΡΠ½ΠΎΡΡΡ ΡΡΡΠ΄Π°. ΠΠ²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΡ ΠΌΠΎΠΆΠ΅Ρ ΠΎΡ
Π²Π°ΡΡΠ²Π°ΡΡ ΡΠ°Π·Π»ΠΈΡΠ½ΡΠ΅ ΠΎΠ±Π»Π°ΡΡΠΈ Π±ΠΈΠ·Π½Π΅ΡΠ°, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΡΠΈΠ½Π°Π½ΡΠ°ΠΌΠΈ, ΡΠΊΠ»Π°Π΄ΡΠΊΠΎΠΉ ΡΡΠ΅Ρ, Π»ΠΎΠ³ΠΈΡΡΠΈΠΊΠ°, ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ ΠΈ ΠΏΡΠΎΠ΄Π°ΠΆΠΈ. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΠ±ΠΎΡΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΠΎΠΉ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΠΈ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² (RPA) ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΏΠΎΠ²ΡΠΎΡΡΡΡΠΈΠ΅ΡΡ ΠΈ ΡΡΡΠΈΠ½Π½ΡΠ΅ Π·Π°Π΄Π°ΡΠΈ, ΠΎΡΠ²ΠΎΠ±ΠΎΠΆΠ΄Π°Ρ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² Π΄Π»Ρ Π±ΠΎΠ»Π΅Π΅ ΡΠ²ΠΎΡΡΠ΅ΡΠΊΠΎΠΉ ΠΈ ΡΠ»ΠΎΠΆΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΡ. ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠ΅ΠΌ ERP (Enterprise Resource Planning) ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΈΠ½ΡΠ΅Π³ΡΠΈΡΠΎΠ²Π°ΡΡ Π²ΡΠ΅ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΡ Π² Π΅Π΄ΠΈΠ½ΡΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΎΠ±Π΅ΡΠΏΠ΅ΡΠΈΠ²Π°Ρ ΠΏΡΠΎΠ·ΡΠ°ΡΠ½ΠΎΡΡΡ ΠΈ ΠΊΠΎΠ½ΡΡΠΎΠ»Ρ Π½Π°Π΄ Π²ΡΠ΅ΠΌΠΈ Π°ΡΠΏΠ΅ΠΊΡΠ°ΠΌΠΈ Π΄Π΅ΡΡΠ΅Π»ΡΠ½ΠΎΡΡΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ. ΠΠ²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΡ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ ΡΡΠ°ΡΡ Π±ΠΎΠ»Π΅Π΅ Π³ΠΈΠ±ΠΊΠΈΠΌΠΈ, Π°Π΄Π°ΠΏΡΠΈΠ²Π½ΡΠΌΠΈ ΠΈ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠΎΡΠΏΠΎΡΠΎΠ±Π½ΡΠΌΠΈ.
ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠ΅ΠΌ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ Π²Π·Π°ΠΈΠΌΠΎΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡΠΌΠΈ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ (CRM)
ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ ΡΠΈΡΡΠ΅ΠΌ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ Π²Π·Π°ΠΈΠΌΠΎΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡΠΌΠΈ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ (CRM) ΡΠ²Π»ΡΠ΅ΡΡΡ Π²Π°ΠΆΠ½ΡΠΌ ΡΠ°Π³ΠΎΠΌ Π½Π° ΠΏΡΡΠΈ ΠΊ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΠΈ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ². CRM-ΡΠΈΡΡΠ΅ΠΌΡ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡ ΡΠΎΠ±ΠΈΡΠ°ΡΡ ΠΈ Π°Π½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ Π΄Π°Π½Π½ΡΠ΅ ΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°Ρ
, ΠΎΡΡΠ»Π΅ΠΆΠΈΠ²Π°ΡΡ ΠΈΡ
ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΠΈ ΠΈ ΠΈΡΡΠΎΡΠΈΡ ΠΏΠΎΠΊΡΠΏΠΎΠΊ, Π° ΡΠ°ΠΊΠΆΠ΅ ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»ΡΡΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°Π½Π½ΡΠ΅ ΠΏΡΠ΅Π΄Π»ΠΎΠΆΠ΅Π½ΠΈΡ ΠΈ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΠ΅ ΠΊΠ°ΠΌΠΏΠ°Π½ΠΈΠΈ. ΠΡΠΎ ΡΠΏΠΎΡΠΎΠ±ΡΡΠ²ΡΠ΅Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΠΈ ΡΠ²Π΅Π»ΠΈΡΠ΅Π½ΠΈΡ ΠΏΠΎΠ²ΡΠΎΡΠ½ΡΡ
ΠΏΡΠΎΠ΄Π°ΠΆ. CRM-ΡΠΈΡΡΠ΅ΠΌΡ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΏΡΠΎΡΠ΅ΡΡΡ ΠΏΡΠΎΠ΄Π°ΠΆ, ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³Π° ΠΈ ΠΎΠ±ΡΠ»ΡΠΆΠΈΠ²Π°Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², ΡΡΠΎ ΠΏΡΠΈΠ²ΠΎΠ΄ΠΈΡ ΠΊ ΡΠΎΠΊΡΠ°ΡΠ΅Π½ΠΈΡ Π·Π°ΡΡΠ°Ρ ΠΈ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΡΠ°Π±ΠΎΡΡ. ΠΡΠ±ΠΎΡ CRM-ΡΠΈΡΡΠ΅ΠΌΡ Π΄ΠΎΠ»ΠΆΠ΅Π½ ΠΎΡΠ½ΠΎΠ²ΡΠ²Π°ΡΡΡΡ Π½Π° ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΡΡ
ΠΈ ΡΠΏΠ΅ΡΠΈΡΠΈΠΊΠ΅ Π±ΠΈΠ·Π½Π΅ΡΠ° ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ.
ΠΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΠ΅ ΡΠ΅Π»Π΅ΠΉ ΠΈ Π·Π°Π΄Π°Ρ Π²Π½Π΅Π΄ΡΠ΅Π½ΠΈΡ CRM-ΡΠΈΡΡΠ΅ΠΌΡ.
ΠΡΠ±ΠΎΡ ΠΏΠΎΠ΄Ρ
ΠΎΠ΄ΡΡΠ΅ΠΉ CRM-ΡΠΈΡΡΠ΅ΠΌΡ.
ΠΠ°ΡΡΡΠΎΠΉΠΊΠ° ΠΈ ΠΈΠ½ΡΠ΅Π³ΡΠ°ΡΠΈΡ CRM-ΡΠΈΡΡΠ΅ΠΌΡ Ρ Π΄ΡΡΠ³ΠΈΠΌΠΈ ΡΠΈΡΡΠ΅ΠΌΠ°ΠΌΠΈ.
ΠΠ±ΡΡΠ΅Π½ΠΈΠ΅ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΡ CRM-ΡΠΈΡΡΠ΅ΠΌΡ.
ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ CRM-ΡΠΈΡΡΠ΅ΠΌΡ ΡΡΠ΅Π±ΡΠ΅Ρ ΡΡΠ°ΡΠ΅Π»ΡΠ½ΠΎΠ³ΠΎ ΠΏΠ»Π°Π½ΠΈΡΠΎΠ²Π°Π½ΠΈΡ ΠΈ ΠΏΠΎΠ΄Π³ΠΎΡΠΎΠ²ΠΊΠΈ, Π° ΡΠ°ΠΊΠΆΠ΅ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠ³ΠΎ ΠΌΠΎΠ½ΠΈΡΠΎΡΠΈΠ½Π³Π° ΠΈ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ.
ΠΠΎΡΡΡΠΎΠ΅Π½ΠΈΠ΅ Π΄Π°Π½Π½ΡΡ
Π΄Π»Ρ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΠΎΠ±ΠΎΡΠ½ΠΎΠ²Π°Π½Π½ΡΡ
ΡΠ΅ΡΠ΅Π½ΠΈΠΉ
Π ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ ΠΌΠΈΡΠ΅ Π΄Π°Π½Π½ΡΠ΅ ΡΠ²Π»ΡΡΡΡΡ ΠΎΠ΄Π½ΠΈΠΌ ΠΈΠ· ΡΠ°ΠΌΡΡ
ΡΠ΅Π½Π½ΡΡ
Π°ΠΊΡΠΈΠ²ΠΎΠ² ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ. Π‘Π±ΠΎΡ ΠΈ Π°Π½Π°Π»ΠΈΠ· Π΄Π°Π½Π½ΡΡ
ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ ΠΏΠΎΠ½ΠΈΠΌΠ°ΡΡ ΡΠ²ΠΎΠΈΡ
ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², Π²ΡΡΠ²Π»ΡΡΡ ΡΠ΅Π½Π΄Π΅Π½ΡΠΈΠΈ ΡΡΠ½ΠΊΠ° ΠΈ ΠΏΡΠΈΠ½ΠΈΠΌΠ°ΡΡ ΠΎΠ±ΠΎΡΠ½ΠΎΠ²Π°Π½Π½ΡΠ΅ ΡΠ΅ΡΠ΅Π½ΠΈΡ. ΠΠ»Ρ ΡΡΠΎΠ³ΠΎ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ ΠΏΠ΅ΡΠ΅Π΄ΠΎΠ²ΡΠ΅ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΠ΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΡ ΠΈ ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΈ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ ΠΌΠ°ΡΠΈΠ½Π½ΠΎΠ΅ ΠΎΠ±ΡΡΠ΅Π½ΠΈΠ΅, ΠΈΡΠΊΡΡΡΡΠ²Π΅Π½Π½ΡΠΉ ΠΈΠ½ΡΠ΅Π»Π»Π΅ΠΊΡ ΠΈ Π±ΠΎΠ»ΡΡΠΈΠ΅ Π΄Π°Π½Π½ΡΠ΅. Π‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ Π΅Π΄ΠΈΠ½ΠΎΠΉ ΡΠΈΡΡΠ΅ΠΌΡ ΡΠ±ΠΎΡΠ° ΠΈ Ρ
ΡΠ°Π½Π΅Π½ΠΈΡ Π΄Π°Π½Π½ΡΡ
ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΏΠΎΠ»ΡΡΠΈΡΡ ΡΠ΅Π»ΠΎΡΡΠ½ΠΎΠ΅ ΠΏΡΠ΅Π΄ΡΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΎ Π΄Π΅ΡΡΠ΅Π»ΡΠ½ΠΎΡΡΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ ΠΈ Π²ΡΡΠ²Π»ΡΡΡ ΡΠΊΡΡΡΡΠ΅ Π·Π°ΠΊΠΎΠ½ΠΎΠΌΠ΅ΡΠ½ΠΎΡΡΠΈ. ΠΠ½Π°Π»ΠΈΠ· Π΄Π°Π½Π½ΡΡ
ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΎΠΏΡΠΈΠΌΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΎΡΠ΅ΡΡΡ, ΡΠ»ΡΡΡΠΈΡΡ ΠΊΠ°ΡΠ΅ΡΡΠ²ΠΎ ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ² ΠΈ ΡΡΠ»ΡΠ³, Π° ΡΠ°ΠΊΠΆΠ΅ ΠΏΠΎΠ²ΡΡΠΈΡΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΠΌΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ΠΎΠ²ΡΡ
ΠΊΠ°ΠΌΠΏΠ°Π½ΠΈΠΉ. ΠΠ°ΠΆΠ½ΠΎ ΠΏΠΎΠΌΠ½ΠΈΡΡ, ΡΡΠΎ Π΄Π°Π½Π½ΡΠ΅ Π΄ΠΎΠ»ΠΆΠ½Ρ Π±ΡΡΡ Π΄ΠΎΡΡΠΎΠ²Π΅ΡΠ½ΡΠΌΠΈ, Π°ΠΊΡΡΠ°Π»ΡΠ½ΡΠΌΠΈ ΠΈ ΡΠΎΠΎΡΠ²Π΅ΡΡΡΠ²ΠΎΠ²Π°ΡΡ ΡΡΠ΅Π±ΠΎΠ²Π°Π½ΠΈΡΠΌ Π·Π°ΠΊΠΎΠ½ΠΎΠ΄Π°ΡΠ΅Π»ΡΡΡΠ²Π°.
Π‘ΡΡΠ°ΡΠ΅Π³ΠΈΡΠ΅ΡΠΊΠΎΠ΅ ΠΏΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» Π΄Π»Ρ Π±ΡΠ΄ΡΡΠ΅Π³ΠΎ ΡΠΎΡΡΠ°
ΠΠ½ΡΠ΅Π³ΡΠ°ΡΠΈΡ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» Π² Π΄ΠΎΠ»Π³ΠΎΡΡΠΎΡΠ½ΡΡ ΡΡΡΠ°ΡΠ΅Π³ΠΈΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ β ΡΡΠΎ ΠΈΠ½Π²Π΅ΡΡΠΈΡΠΈΡ Π² Π±ΡΠ΄ΡΡΠ΅Π΅, ΠΎΠ±Π΅ΡΠΏΠ΅ΡΠΈΠ²Π°ΡΡΠ°Ρ Π³ΠΈΠ±ΠΊΠΎΡΡΡ ΠΈ Π°Π΄Π°ΠΏΡΠΈΠ²Π½ΠΎΡΡΡ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ ΡΡΠ½ΠΊΠ°. Π Π°ΡΡΠΌΠΎΡΡΠ΅Π½ΠΈΠ΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠ΅ΠΉ Π½Π΅ΠΏΡΠ΅ΡΡΠ²Π½ΠΎΠ³ΠΎ ΠΎΠ±ΡΡΠ΅Π½ΠΈΡ ΠΈ ΡΠ°Π·Π²ΠΈΡΠΈΡ ΠΊΠΎΠΌΠ°Π½Π΄Ρ, ΠΎΠ±ΡΡΠ΅Π½Π½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ Ρ Π½ΠΎΠ²ΡΠΌ ΠΏΠΎΠ΄Ρ
ΠΎΠ΄ΠΎΠΌ, ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΊΡΠΈΡΠΈΡΠ΅ΡΠΊΠΈ Π²Π°ΠΆΠ½ΡΠΌ. Π£ΡΠΏΠ΅ΡΠ½ΠΎΠ΅ ΠΏΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ ΡΡΠΎΠ³ΠΎ ΠΏΠΎΠ΄Ρ
ΠΎΠ΄Π° ΡΡΠ΅Π±ΡΠ΅Ρ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠ³ΠΎ ΠΌΠΎΠ½ΠΈΡΠΎΡΠΈΠ½Π³Π° ΠΊΠ»ΡΡΠ΅Π²ΡΡ
ΠΏΠΎΠΊΠ°Π·Π°ΡΠ΅Π»Π΅ΠΉ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΠΈ Π³ΠΎΡΠΎΠ²Π½ΠΎΡΡΠΈ ΠΊ ΠΊΠΎΡΡΠ΅ΠΊΡΠΈΡΠΎΠ²ΠΊΠ΅ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈ Π² ΡΠΎΠΎΡΠ²Π΅ΡΡΡΠ²ΠΈΠΈ Ρ ΠΈΠ·ΠΌΠ΅Π½ΡΡΡΠΈΠΌΠΈΡΡ ΡΡΠ»ΠΎΠ²ΠΈΡΠΌΠΈ. ΠΡΠ΅ΠΈΠΌΡΡΠ΅ΡΡΠ²ΠΎΠΌ ΡΠ΅Π°Π»ΠΈΠ·Π°ΡΠΈΠΈ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» ΡΠ²Π»ΡΠ΅ΡΡΡ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΡ ΡΠΎΠ·Π΄Π°Π½ΠΈΡ ΡΠ½ΠΈΠΊΠ°Π»ΡΠ½ΠΎΠ³ΠΎ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½ΠΎΠ³ΠΎ ΠΏΡΠ΅ΠΈΠΌΡΡΠ΅ΡΡΠ²Π°, ΠΎΡΠ½ΠΎΠ²Π°Π½Π½ΠΎΠ³ΠΎ Π½Π° ΠΈΠ½Π½ΠΎΠ²Π°ΡΠΈΡΡ
ΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠΎΡΠΈΠ΅Π½ΡΠΈΡΠΎΠ²Π°Π½Π½ΠΎΡΡΠΈ.
ΠΠΎΠΌΠΏΠ°Π½ΠΈΠΈ, ΠΊΠΎΡΠΎΡΡΠ΅ ΡΡΡΠ΅ΠΌΡΡΡΡ ΠΊ ΡΡΡΠΎΠΉΡΠΈΠ²ΠΎΠΌΡ ΡΠ°Π·Π²ΠΈΡΠΈΡ ΠΈ Π»ΠΈΠ΄Π΅ΡΡΡΠ²Ρ Π½Π° ΡΡΠ½ΠΊΠ΅, Π΄ΠΎΠ»ΠΆΠ½Ρ Π°ΠΊΡΠΈΠ²Π½ΠΎ Π²Π½Π΅Π΄ΡΡΡΡ ΠΈΠ½Π½ΠΎΠ²Π°ΡΠΈΠΎΠ½Π½ΡΠ΅ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈ ΠΈ ΡΠ΅Ρ
Π½ΠΎΠ»ΠΎΠ³ΠΈΠΈ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Β«pinco ΡΠ΅ΡΠΌΠΈΒ». ΠΡΠΎ ΠΏΠΎΠ·Π²ΠΎΠ»ΠΈΡ ΠΈΠΌ Π½Π΅ ΡΠΎΠ»ΡΠΊΠΎ ΠΏΠΎΠ²ΡΡΠΈΡΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΡΠ²ΠΎΠ΅ΠΉ Π΄Π΅ΡΡΠ΅Π»ΡΠ½ΠΎΡΡΠΈ, Π½ΠΎ ΠΈ ΡΠΎΠ·Π΄Π°ΡΡ Π½ΠΎΠ²ΡΠ΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ Π΄Π»Ρ ΡΠΎΡΡΠ° ΠΈ ΡΠ°Π·Π²ΠΈΡΠΈΡ. ΠΠΎΡΡΠΎΡΠ½Π½ΡΠΉ ΠΌΠΎΠ½ΠΈΡΠΎΡΠΈΠ½Π³ ΡΡΠ½ΠΊΠ°, Π°Π½Π°Π»ΠΈΠ· Π΄Π°Π½Π½ΡΡ
ΠΈ Π°Π΄Π°ΠΏΡΠ°ΡΠΈΡ ΠΊ ΠΈΠ·ΠΌΠ΅Π½ΡΡΡΠΈΠΌΡΡ ΡΡΠ»ΠΎΠ²ΠΈΡΠΌ ΡΠ²Π»ΡΡΡΡΡ ΠΊΠ»ΡΡΠ΅Π²ΡΠΌΠΈ ΡΠ°ΠΊΡΠΎΡΠ°ΠΌΠΈ ΡΡΠΏΠ΅Ρ
Π° Π² ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ Π΄ΠΈΠ½Π°ΠΌΠΈΡΠ½ΠΎΠΌ Π΄Π΅Π»ΠΎΠ²ΠΎΠΌ ΠΌΠΈΡΠ΅.
Betista es nuestro genial desconocido de bastantes jugadores, aunque no conocemos a ninguna persona existente probado esa casa de apuestas y nunca le halla encantado. Aunque, referente a las previos anos de vida han ausente apareciendo viviendas de apuestas cual permiten apostar carente DNI que usan el tarima totalmente sobre castellano. Pero pudiese opinion indudable, dentro del acontecer jugadores de acento hispana, inclusive permite no muchisimo tiempo la casas de apuestas nunca tenian nuestro lengua castellano disponible sobre es invierno mayoriao ya hemos visto, no nos referimos a exactamente lo la casa de apuestas para ti cual una familia sobre apuestas carente sometimiento en el caso de que nos lo olvidemos carente comprobacion sobre DNI. Resultan muchos las apostadores que creen que todos estos tres culturas resultan exactamente lo, por motivo de que precisamente demasiadas webs sobre objetivo sobre apuestas de deporte y no ha transpirado casinos online redactan esta encaminantes igual que en caso de que estaban fabricados lo mismo. Esto es sin duda que no puede conseguirse en casinos cual operan que usan licencias sobre un pais especifico, como pasa con las casas de apuestas joviales permiso espanola de la DGOJ, ya que los mismas normativas sobre dichos entornos de manera muy fuerte regulados necesitan una comprobacion total de el cliente.
Los casinos desprovisto registro podrian explicar algunas prerrogativas a las jugadores
Lo cual os garantiza la decision judicial par el caso de muchas violacion a tus tarifa asiοΏ½ como en la hora de efectuar algun retiro baratos sobre tu perfil de casino. Sin embargo, por lo general, usar aquellos metodos no te libera de proveer demas textos notables desplazandolo hacia el pelo respetar con las reglas KYC.
Acerca de este caso, los casinos poseen versiones de ciertos juegos cual posibilitan hacer apuestas online que usan dinero fantastico. Referente a este supuesto sean una na? concreta de giros gratuitos en la tragaperras cual varones te indiquen. Los codigos sobre bonos son pocos caracteres que te ofrece el casino con el fin de que las insertes en el juego para consigas algun bono o publicidad en particular. Echemos un vistado a cuales son las excelentes bonos desprovisto tanque de casinos mas profusamente comunes y sobre vayamos por partes si no le importa hacerse amiga de la grasa distinguen la mayoriοΏ½a, que las permite demasiado deseados.
Esa casino en linea permite a las personas apostar carente demostrar documentos de idiosincrasia del registrarse, dando asi gran celeridad, privacidad desplazandolo hacia el pelo comodidad. Suelen contar con manga larga idiomas boutiques, asiento en EUR desplazandolo hacia el pelo estrategias sobre remuneracion utilizadas sobre la franja, como Skrill, Neteller indumentarias Trustly. Para las usuarios que valorais la rapidez asiοΏ½ como privacidad, las criptomonedas resultan la mejor eleccion.
Esto es sin duda fundamental a ponderar por motivo de que los casas de apuestas deportivas que nunca requieren DNI con el fin de jubilar nos requeriran asimismo que creemos una cuenta sobre componente con manga larga consumidor desplazandolo hacia el pelo contrasena. Igualmente existen casinos en internet desprovisto DNI cual nos permiten participar a las juegos de casino mas usadas sin encontrarse cual aportar documentacion https://hopacasinos.org/es-es/bono-sin-deposito/ intimo, como es el caso de el DNI, con el fin de lograr aprovisionar o eximir dineros del casino. No obstante, no obstante acerca de lo mucho que alrededor bono original tengamos peores formas que en las casas sobre apuestas tiοΏ½picos, es cierto que si podemos conseguir buenas promociones recurrentes con el fin de jugadores tiοΏ½picos, pues con el pasar del tiempo ellas mismas incentivan que la gente no creen novedosas curriculums por consiguiente podrian escoger mas grandes promociones si continuamente toman con el pasar del tiempo la sola su cliente.
En algunos casos, las jugadores mas profusamente vivos pueden entrar a bonificaciones exclusivas falto requisitos de apuesta
Un genial casino en internet carente DNI combina registro rapido con el pasar del tiempo apoyo competente y no ha transpirado politicas definidas con el fin de que la prueba sea fluida y de fiar. En caso de que decides competir en algun casino del prototipo, revisa credibilidad, estrategias de pago y formas con el fin de eludir sorpresas. La diversidad sobre juegos disponibles, contiguo de la simplicidad de el arranque, las transforma sobre una alternativa perfecta para quienes quieren disfrutar de el casino online carente complicaciones. La maleabilidad para casinos sin registro deja a los jugadores disfrutar de una seleccion abundante sobre juegos sin complicarnos. Desde las clasicas tragamonedas inclusive los activos juegos sobre banco, los casinos falto registro proveen garantiοΏ½a de entretenimiento desprovisto limites. Las casinos desprovisto registro continuan modernizando para ofrecer una experiencia fluida y no ha transpirado de fiar, convirtiendose acerca de la magnifico eleccion con el fin de quienes quieren jugar acerca de cualquier casino de manera breve y no ha transpirado sin complicarnos demasiado.
Pero, referente a 2023 fue un supuesto, los estafadores hackearon los perfiles PayPal. La cantidad estrecha de retiro que se puede sacar de cualquier casino online referente a De cualquier parte del mundo judicial depende de el personal operador. Como podriοΏ½a ser, al utilizar sobre cualquier casino en internet Google Pay seriοΏ½a inalcanzable elaborar retiros. Cada dia puedes encontrar mas profusamente mas casinos online en Portugal cual acepten PayPal como uno de los metodos sobre pago. Con sitio web de PlayUzu veras cual posee es invierno app telefon inteligente sobre casino online con el pasar del tiempo PayPal con el fin de iOS y no ha transpirado Android y no ha transpirado tiene algunas un.000 tragaperras, juegos sobre video poker desplazandolo hacia el pelo llanta de premios UZU en la parte particular. Ofrece una tabla de opciones de depositos fiable, igual que postal Pase o Mastercard de una perfil bancaria referente a Chile, Skrill, Neteller, PayPal, Paysafecard.
Para meditar en el sistema de energia del bono desprovisto deposito para los casinos en internet de Argentina joviales dinero conveniente, vamos a fijarnos en que consisten las tipos cual estan que hay en el comercio referente a los operadores autorizados del paisprueba de que la publicidad se ha repleto referente a tu cuenta de forma correcta asiοΏ½ como cumplir los requisitos de apuesta para exigir las ganancias. Leer las terminos desplazandolo hacia el pelo modos para repasar la administracion del casino asiοΏ½ como a como es promocion continua vivo. Debes ser un competidor reciente con el fin de aprovechar la promocion sujeta a se registro. Genera tu cuenta en cualquier casino en internet a traves de cualquier enlace de nuestra relacion.
Aunque tecnicamente nunca resultan juegos de casino, los apuestas zapatillas de tenis se hallan aiοΏ½adido totalmente sobre la proposicion de las casinos falto demostracion. Pragmatic Play Live desplazandolo hacia el pelo Ezugi complementan una proposicion con mesas exclusivas desplazandolo hacia el pelo posibilidades regionales igual que οΏ½Speed BaccaratοΏ½ y no ha transpirado οΏ½Auto RouletteοΏ½, proporcionando posibilidades de todos los presupuestos en el momento en que οΏ½cero.cincuenta hasta οΏ½25,000 por mascara. El RTP media oscila entre 95-98%, estando importes igual que οΏ½StarburstοΏ½ sobre NetEnt (96.1%), οΏ½Book of DeadοΏ½ sobre Play'n GO (%) desplazandolo hacia el pelo οΏ½Sweet BonanzaοΏ½ de Pragmatic Play (%) uno de los sobra utilizadas. Las procesos sobre retirada hablan por lo general algunos de los de edad avanzada lugares de friega durante vivencia sobre casino online. Los plataformas joviales verificacion optimizada equilibran requisitos regulatorios joviales preferencias de intimidad del cliente moderno.
Las casinos carente DNI en el caso de que nos lo olvidemos casinos sin demostracion sobre idiosincrasia son plataformas de juegos sobre azar en linea cual posibilitan a las gente situar carente una necesidad sobre enseiοΏ½ar documentos de filiacion. Uno de los enfoque estrategico cual los jugadores valoran alrededor seleccionar un casino en internet desprovisto autorizacion referente a Espana es una maleabilidad acerca de las metodologias sobre paga.
Los mas grandes casinos en internet desprovisto licencia normalmente presentar estrategias sobre paga seguros desplazandolo hacia el pelo instantaneos, incluiοΏ½do tarjetas de reputacion, monederos electronicos y incluso criptomonedas. Al elegir algun casino falto autorizacion, sabemos que los jugadores consideren las clases de casinos online que hay disponibles asiοΏ½ como los alternativas de remuneracion en los casinos de estar seguros que cumplimentan con manga larga sus exigencias. Los casinos desprovisto licencia espanola si no le importa hacerse amiga de la grasa ha convertido acerca de una alternativa acreditado de jugadores cual solicitan mayor flexibilidad y posibilidades al ambiente de el entretenimiento online.
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Finally
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Disclaimer:
This article is for educational functions just and does not advertise or advertise any certain gambling system or task. Please wager properly and within your limits.
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Was sie sind three Platt machen Slots?
Das 5 Platter reifen Slot war oder bleibt der Spielautomat, dessen Partie aufwarts allein drei Mangeln basiert. Ebendiese einzelnen BΓΌgeln prΓ€sentieren Symbole in betrieb, die ΓΌber den Fortune as part of welcher Spielrunde entschlie?en. Blau eignen ebendiese GlΓ€tten unter einsatz von einer variablen Schlange angeschaltet Gewinnlinien, nachfolgende alles in allem in welcher ferner funf Linien liegt. Etliche Spielautomaten unter einsatz von 2 Bugeln sind unseren Erfahrungen nach herkommlich zusammengstellt. Respons findest an dieser stelle im regelfall kaum Freispiele & dennoch nicht alleine Properties. Begleitend uberlassen zigeunern die Spiele oftmals klassischen Casino Themen & transportieren Obst- weiters Schanke-Symbole.
Ebendiese three Mangeln Spielautomaten auf den fΓΌΓen stehen dir vergutungsfrei inside der Einwand zur Verfugung. Unser Demoversion spielst respons ohne Indienstnahme bei Echtgeld unter zuhilfenahme von mark Indienstnahme eines virtuellen Spielguthabens. Geht dir solch ein Geld unwiederbringlich, startest du die Darstellung neuartig aufwΓ€rts anderem erhaltst selbige frische FΓΌllung Gutschrift. Echte Gewinne & Zahl der todesopfer sind aufwΓ€rts verwendung von ihr Demoversion ausgeschlossen. Unser eignet einander as part of unseren Augen bestmΓΆglich zum Verleiten ein Spiele. Mochtest respons noch mehr Spannung innehaben, unter die arme greifen dir Freispiele oder ihr PrΓ€mie abzΓΌglich Einzahlung vorwarts. Dasjenige Bonusgeld unter anderem diese Freespins kannst du zwerk. hd. den Benutzung in einen Slots einsetzen. Dass spielst du fΓΌr nichts und wieder nichts, ΓΌbereilung wohl ebendiese Moglichkeit in echte Geldgewinne.
ΠΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ Π²ΠΎΠΊΡΡΠ³ pinco ΡΠ΅ΡΠΌΠΈ Π΄Π»Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΠΊΠΎΠΌΠ°Π½Π΄Π½ΠΎΠΉ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈΠΠΎΡΡΡΠΎΠ΅Π½ΠΈΠ΅ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠΉ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΎΠ½Π½ΠΎΠΉ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ
ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² Π΄Π»Ρ ΡΠ²ΡΠ·ΠΈΠΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΡ Π·Π°Π΄Π°ΡΠΡΠΈΠ½ΡΠΈΠΏΡ Π΄Π΅Π»Π΅Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΡ Π·Π°Π΄Π°ΡΠ‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡΠ ΠΎΠ»Ρ ΡΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ Π² ΡΠΎΠ·Π΄Π°Π½ΠΈΠΈ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ Π³ΠΈΠ±ΠΊΠΈΡ
ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ»ΠΎΠ³ΠΈΠΉ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈΠΠ½Π°Π»ΠΈΠ· Π΄Π°Π½Π½ΡΡ
ΠΈ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠ΅ ΡΠ»ΡΡΡΠ΅Π½ΠΈΠ΅ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ²Π Π°Π·Π²ΠΈΡΠΈΠ΅ Π½Π°Π²ΡΠΊΠΎΠ² Π°Π΄Π°ΠΏΡΠ°ΡΠΈΠΈ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌπ₯ ΠΠ³ΡΠ°ΡΡ βΆοΈ
ΠΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ Π²ΠΎΠΊΡΡΠ³ pinco ΡΠ΅ΡΠΌΠΈ Π΄Π»Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΠΊΠΎΠΌΠ°Π½Π΄Π½ΠΎΠΉ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ
Π ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ Π΄ΠΈΠ½Π°ΠΌΠΈΡΠ½ΠΎΠΌ ΠΌΠΈΡΠ΅ Π±ΠΈΠ·Π½Π΅ΡΠ°, Π³Π΄Π΅ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠΈΡ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎ ΡΠ°ΡΡΡΡ, ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΡΠ°Π±ΠΎΡΠΈΡ
ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΠΈ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΠ΅ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΠΊΠΎΠΌΠ°Π½Π΄ ΡΡΠ°Π½ΠΎΠ²ΡΡΡΡ ΠΊΠ»ΡΡΠ΅Π²ΡΠΌΠΈ ΡΠ°ΠΊΡΠΎΡΠ°ΠΌΠΈ ΡΡΠΏΠ΅Ρ
Π°. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΡΡ
ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ, Π½Π°ΠΏΡΠ°Π²Π»Π΅Π½Π½ΡΡ
Π½Π° ΡΠ»ΡΡΡΠ΅Π½ΠΈΠ΅ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ ΠΌΠ΅ΠΆΠ΄Ρ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠ°ΠΌΠΈ ΠΈ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΡ Π·Π°Π΄Π°Ρ, ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ Π΄ΠΎΡΡΠΈΠ³Π°ΡΡ ΠΏΠΎΡΡΠ°Π²Π»Π΅Π½Π½ΡΡ
ΡΠ΅Π»Π΅ΠΉ Π±ΡΡΡΡΠ΅Π΅ ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½Π΅Π΅. Π ΠΊΠΎΠ½ΡΠ΅ΠΊΡΡΠ΅ ΡΡΠΎΠ³ΠΎ, ΠΊΠΎΠ½ΡΠ΅ΠΏΡΠΈΡ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» ΠΏΡΠ΅Π΄Π»Π°Π³Π°Π΅Ρ Π½ΠΎΠ²ΡΠΉ Π²Π·Π³Π»ΡΠ΄ Π½Π° ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΡ ΡΠ°Π±ΠΎΡΡ ΠΈ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΠ΅ Π²Π½ΡΡΡΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Ρ, Π°ΠΊΡΠ΅Π½ΡΠΈΡΡΡ Π²Π½ΠΈΠΌΠ°Π½ΠΈΠ΅ Π½Π° Π΄ΠΎΡΡΠΈΠΆΠ΅Π½ΠΈΠΈ ΡΠΈΠ½Π΅ΡΠ³ΠΈΠΈ ΠΈ Π²Π·Π°ΠΈΠΌΠΎΠΏΠΎΠ½ΠΈΠΌΠ°Π½ΠΈΡ. ΠΠΎΠ²ΡΡΠ΅Π½ΠΈΠ΅ Π²ΠΎΠ²Π»Π΅ΡΠ΅Π½Π½ΠΎΡΡΠΈ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΈ ΡΠΎΠ·Π΄Π°Π½ΠΈΠ΅ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ Π½Π°ΠΏΡΡΠΌΡΡ Π²Π»ΠΈΡΡΡ Π½Π° ΠΊΠΎΠ½Π΅ΡΠ½ΡΠΉ ΡΠ΅Π·ΡΠ»ΡΡΠ°Ρ.
ΠΠ°ΠΆΠ½ΠΎΡΡΡ ΠΊΠΎΠΌΠ°Π½Π΄Π½ΠΎΠΉ ΡΠ°Π±ΠΎΡΡ ΡΡΡΠ΄Π½ΠΎ ΠΏΠ΅ΡΠ΅ΠΎΡΠ΅Π½ΠΈΡΡ. Π‘ΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΠ΅ ΠΏΡΠΎΠ΅ΠΊΡΡ Π·Π°ΡΠ°ΡΡΡΡ ΡΡΠ΅Π±ΡΡΡ ΡΡΠ°ΡΡΠΈΡ ΡΠΏΠ΅ΡΠΈΠ°Π»ΠΈΡΡΠΎΠ² ΠΈΠ· ΡΠ°Π·Π½ΡΡ
ΠΎΠ±Π»Π°ΡΡΠ΅ΠΉ, ΠΎΠ±Π»Π°Π΄Π°ΡΡΠΈΡ
ΡΠ½ΠΈΠΊΠ°Π»ΡΠ½ΡΠΌΠΈ Π·Π½Π°Π½ΠΈΡΠΌΠΈ ΠΈ ΠΎΠΏΡΡΠΎΠΌ. ΠΠ΄Π½Π°ΠΊΠΎ ΠΏΡΠΎΡΡΠΎ ΡΠΎΠ±ΡΠ°ΡΡ ΠΊΠΎΠΌΠ°Π½Π΄Ρ Π²ΠΌΠ΅ΡΡΠ΅ Π½Π΅Π΄ΠΎΡΡΠ°ΡΠΎΡΠ½ΠΎ. ΠΠ΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΡΠΎΠ·Π΄Π°ΡΡ ΡΡΠ»ΠΎΠ²ΠΈΡ, ΠΏΡΠΈ ΠΊΠΎΡΠΎΡΡΡ
ΠΊΠ°ΠΆΠ΄ΡΠΉ ΡΠ»Π΅Π½ ΠΊΠΎΠΌΠ°Π½Π΄Ρ ΡΠΌΠΎΠΆΠ΅Ρ Π²Π½Π΅ΡΡΠΈ ΡΠ²ΠΎΠΉ ΠΌΠ°ΠΊΡΠΈΠΌΠ°Π»ΡΠ½ΡΠΉ Π²ΠΊΠ»Π°Π΄, ΡΡΠ²ΡΡΠ²ΡΡ ΡΠ΅Π±Ρ ΠΊΠΎΠΌΡΠΎΡΡΠ½ΠΎ ΠΈ ΡΠ²Π΅ΡΠ΅Π½Π½ΠΎ. ΠΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠ΅ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΠ΅, ΡΡΡΠΊΠΎΠ΅ ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΠ΅ Π·Π°Π΄Π°Ρ ΠΈ Π½Π°Π»ΠΈΡΠΈΠ΅ ΠΎΠ±ΡΠΈΡ
ΡΠ΅Π»Π΅ΠΉ β Π²ΠΎΡ ΠΎΡΠ½ΠΎΠ²Π½ΡΠ΅ ΠΊΠΎΠΌΠΏΠΎΠ½Π΅Π½ΡΡ ΡΡΠΏΠ΅ΡΠ½ΠΎΠΉ ΠΊΠΎΠΌΠ°Π½Π΄Π½ΠΎΠΉ ΡΠ°Π±ΠΎΡΡ. ΠΠ½ΡΡΡΡΠΌΠ΅Π½ΡΡ ΠΈ ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ»ΠΎΠ³ΠΈΠΈ, ΡΠΏΠΎΡΠΎΠ±ΡΡΠ²ΡΡΡΠΈΠ΅ ΡΠ»ΡΡΡΠ΅Π½ΠΈΡ ΡΡΠΈΡ
Π°ΡΠΏΠ΅ΠΊΡΠΎΠ², ΠΈΠΌΠ΅ΡΡ ΡΠ΅ΡΠ°ΡΡΠ΅Π΅ Π·Π½Π°ΡΠ΅Π½ΠΈΠ΅ Π΄Π»Ρ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΠΏΡΠΎΠΈΠ·Π²ΠΎΠ΄ΠΈΡΠ΅Π»ΡΠ½ΠΎΡΡΠΈ.
ΠΠΎΡΡΡΠΎΠ΅Π½ΠΈΠ΅ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠΉ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΎΠ½Π½ΠΎΠΉ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈ
ΠΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΡ ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΊΡΠ°Π΅ΡΠ³ΠΎΠ»ΡΠ½ΡΠΌ ΠΊΠ°ΠΌΠ½Π΅ΠΌ Π»ΡΠ±ΠΎΠΉ ΡΡΠΏΠ΅ΡΠ½ΠΎΠΉ ΠΊΠΎΠΌΠ°Π½Π΄Ρ. ΠΡΡΡΡΡΡΠ²ΠΈΠ΅ ΡΡΡΠΊΠΎΠΉ ΠΈ ΠΏΡΠΎΠ·ΡΠ°ΡΠ½ΠΎΠΉ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ ΠΌΠΎΠΆΠ΅Ρ ΠΏΡΠΈΠ²Π΅ΡΡΠΈ ΠΊ Π½Π΅Π΄ΠΎΠΏΠΎΠ½ΠΈΠΌΠ°Π½ΠΈΡΠΌ, ΠΊΠΎΠ½ΡΠ»ΠΈΠΊΡΠ°ΠΌ ΠΈ, Π² ΠΊΠΎΠ½Π΅ΡΠ½ΠΎΠΌ ΠΈΡΠΎΠ³Π΅, ΠΊ ΡΠ½ΠΈΠΆΠ΅Π½ΠΈΡ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ. ΠΠ°ΠΆΠ½ΠΎ ΡΡΡΠ°Π½ΠΎΠ²ΠΈΡΡ ΡΡΡΠΊΠΈΠ΅ ΠΊΠ°Π½Π°Π»Ρ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ, ΠΎΠΏΡΠ΅Π΄Π΅Π»ΠΈΡΡ ΠΏΡΠ°Π²ΠΈΠ»Π° ΠΎΠ±ΠΌΠ΅Π½Π° ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠ΅ΠΉ ΠΈ ΠΎΠ±Π΅ΡΠΏΠ΅ΡΠΈΡΡ Π΄ΠΎΡΡΡΠΏΠ½ΠΎΡΡΡ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ Π΄Π»Ρ Π²ΡΠ΅Ρ
ΡΠ»Π΅Π½ΠΎΠ² ΠΊΠΎΠΌΠ°Π½Π΄Ρ. Π Π΅Π³ΡΠ»ΡΡΠ½ΡΠ΅ ΡΠΎΠ²Π΅ΡΠ°Π½ΠΈΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ
ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² Π΄Π»Ρ ΠΎΠ±ΠΌΠ΅Π½Π° ΡΠΎΠΎΠ±ΡΠ΅Π½ΠΈΡΠΌΠΈ ΠΈ ΡΠΎΠ·Π΄Π°Π½ΠΈΡ ΠΎΠ±ΡΠΈΡ
ΡΠ°Π±ΠΎΡΠΈΡ
ΠΏΡΠΎΡΡΡΠ°Π½ΡΡΠ² β Π²ΡΡ ΡΡΠΎ ΡΠΏΠΎΡΠΎΠ±ΡΡΠ²ΡΠ΅Ρ ΡΠ»ΡΡΡΠ΅Π½ΠΈΡ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ. ΠΠ΅ ΡΡΠΎΠΈΡ Π·Π°Π±ΡΠ²Π°ΡΡ ΠΈ ΠΎ Π½Π΅ΡΠΎΡΠΌΠ°Π»ΡΠ½ΠΎΠΌ ΠΎΠ±ΡΠ΅Π½ΠΈΠΈ, ΠΊΠΎΡΠΎΡΠΎΠ΅ ΠΏΠΎΠΌΠΎΠ³Π°Π΅Ρ ΡΠΊΡΠ΅ΠΏΠΈΡΡ ΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡ ΠΌΠ΅ΠΆΠ΄Ρ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠ°ΠΌΠΈ ΠΈ ΡΠΎΠ·Π΄Π°ΡΡ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ Π΄ΠΎΠ²Π΅ΡΠΈΡ.
ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΡΡ
ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² Π΄Π»Ρ ΡΠ²ΡΠ·ΠΈ
ΠΠ° ΡΡΠ½ΠΊΠ΅ ΠΏΡΠ΅Π΄ΡΡΠ°Π²Π»Π΅Π½ΠΎ ΠΌΠ½ΠΎΠΆΠ΅ΡΡΠ²ΠΎ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ², ΠΊΠΎΡΠΎΡΡΠ΅ ΠΌΠΎΠ³ΡΡ ΠΏΠΎΠΌΠΎΡΡ ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌ ΡΠ»ΡΡΡΠΈΡΡ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΡ. Π‘ΡΠ΅Π΄ΠΈ Π½Π°ΠΈΠ±ΠΎΠ»Π΅Π΅ ΠΏΠΎΠΏΡΠ»ΡΡΠ½ΡΡ
ΠΌΠΎΠΆΠ½ΠΎ Π²ΡΠ΄Π΅Π»ΠΈΡΡ ΡΠ΅ΡΠ²ΠΈΡΡ ΠΎΠ±ΠΌΠ΅Π½Π° ΠΌΠ³Π½ΠΎΠ²Π΅Π½Π½ΡΠΌΠΈ ΡΠΎΠΎΠ±ΡΠ΅Π½ΠΈΡΠΌΠΈ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Slack ΠΈ Microsoft Teams, ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ Π΄Π»Ρ Π²ΠΈΠ΄Π΅ΠΎΠΊΠΎΠ½ΡΠ΅ΡΠ΅Π½ΡΠΈΠΉ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Zoom ΠΈ Google Meet, Π° ΡΠ°ΠΊΠΆΠ΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΡ Π΄Π»Ρ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Asana ΠΈ Trello. ΠΡΠΈ Π²ΡΠ±ΠΎΡΠ΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠ° Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΡΡΠΈΡΡΠ²Π°ΡΡ ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Ρ, ΠΎΡΠΎΠ±Π΅Π½Π½ΠΎΡΡΠΈ ΠΏΡΠΎΠ΅ΠΊΡΠ° ΠΈ Π±ΡΠ΄ΠΆΠ΅Ρ. ΠΠ°ΠΆΠ½ΠΎ, ΡΡΠΎΠ±Ρ Π²ΡΠ±ΡΠ°Π½Π½ΡΠΉ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½Ρ Π±ΡΠ» ΡΠ΄ΠΎΠ±Π½ΡΠΌ Π² ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠΈ, ΠΎΠ±Π΅ΡΠΏΠ΅ΡΠΈΠ²Π°Π» Π½Π°Π΄ΡΠΆΠ½ΡΡ Π·Π°ΡΠΈΡΡ Π΄Π°Π½Π½ΡΡ
ΠΈ ΠΈΠ½ΡΠ΅Π³ΡΠΈΡΠΎΠ²Π°Π»ΡΡ Ρ Π΄ΡΡΠ³ΠΈΠΌΠΈ ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΠ΅ΠΌΡΠΌΠΈ ΡΠ΅ΡΠ²ΠΈΡΠ°ΠΌΠΈ.
ΠΠ½ΡΡΡΡΠΌΠ΅Π½Ρ
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅
ΠΡΠ΅ΠΈΠΌΡΡΠ΅ΡΡΠ²Π°
ΠΠ΅Π΄ΠΎΡΡΠ°ΡΠΊΠΈ
Slack
ΠΠ»Π°ΡΡΠΎΡΠΌΠ° Π΄Π»Ρ ΠΎΠ±ΠΌΠ΅Π½Π° ΡΠΎΠΎΠ±ΡΠ΅Π½ΠΈΡΠΌΠΈ ΠΈ ΡΠΎΠ²ΠΌΠ΅ΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΡ
Π£Π΄ΠΎΠ±Π½ΡΠΉ ΠΈΠ½ΡΠ΅ΡΡΠ΅ΠΉΡ, ΠΈΠ½ΡΠ΅Π³ΡΠ°ΡΠΈΡ Ρ Π΄ΡΡΠ³ΠΈΠΌΠΈ ΡΠ΅ΡΠ²ΠΈΡΠ°ΠΌΠΈ, Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΡ ΡΠΎΠ·Π΄Π°Π½ΠΈΡ ΠΊΠ°Π½Π°Π»ΠΎΠ²
ΠΠ³ΡΠ°Π½ΠΈΡΠ΅Π½Π½ΡΠΉ Π±Π΅ΡΠΏΠ»Π°ΡΠ½ΡΠΉ ΡΠ°ΡΠΈΡ
Microsoft Teams
ΠΠ»Π°ΡΡΠΎΡΠΌΠ° Π΄Π»Ρ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ ΠΈ ΡΠΎΠ²ΠΌΠ΅ΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΡ, ΠΈΠ½ΡΠ΅Π³ΡΠΈΡΠΎΠ²Π°Π½Π½Π°Ρ Ρ Microsoft Office 365
ΠΠΎΠ»Π½Π°Ρ ΠΈΠ½ΡΠ΅Π³ΡΠ°ΡΠΈΡ Ρ Microsoft Office 365, ΡΠΈΡΠΎΠΊΠΈΠ΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ Π΄Π»Ρ ΡΠΎΠ²ΠΌΠ΅ΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΡ
ΠΠΎΠΆΠ΅Ρ Π±ΡΡΡ ΡΠ»ΠΎΠΆΠ½ΠΎΠΉ Π² Π½Π°ΡΡΡΠΎΠΉΠΊΠ΅
Asana
ΠΠ½ΡΡΡΡΠΌΠ΅Π½Ρ Π΄Π»Ρ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ ΠΈ Π·Π°Π΄Π°ΡΠ°ΠΌΠΈ
Π£Π΄ΠΎΠ±Π½ΠΎΠ΅ ΠΏΠ»Π°Π½ΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ Π·Π°Π΄Π°Ρ, ΠΎΡΡΠ»Π΅ΠΆΠΈΠ²Π°Π½ΠΈΠ΅ ΠΏΡΠΎΠ³ΡΠ΅ΡΡΠ°, ΡΠΎΠ²ΠΌΠ΅ΡΡΠ½Π°Ρ ΡΠ°Π±ΠΎΡΠ°
ΠΠ³ΡΠ°Π½ΠΈΡΠ΅Π½Π½ΡΠΉ ΡΡΠ½ΠΊΡΠΈΠΎΠ½Π°Π» Π² Π±Π΅ΡΠΏΠ»Π°ΡΠ½ΠΎΠΉ Π²Π΅ΡΡΠΈΠΈ
ΠΡΠ±ΠΎΡ ΠΏΡΠ°Π²ΠΈΠ»ΡΠ½ΠΎΠ³ΠΎ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠ° β Π²Π°ΠΆΠ½ΡΠΉ ΡΠ°Π³ Π½Π° ΠΏΡΡΠΈ ΠΊ ΡΠ»ΡΡΡΠ΅Π½ΠΈΡ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ, Π½ΠΎ Π½Π΅ ΡΡΠΎΠΈΡ Π·Π°Π±ΡΠ²Π°ΡΡ, ΡΡΠΎ ΡΠ°ΠΌ ΠΏΠΎ ΡΠ΅Π±Π΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½Ρ Π½Π΅ ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΏΠ°Π½Π°ΡΠ΅Π΅ΠΉ. ΠΠ°ΠΆΠ½ΠΎ Π½Π°ΡΡΠΈΡΡ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΏΡΠ°Π²ΠΈΠ»ΡΠ½ΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ Π²ΡΠ±ΡΠ°Π½Π½ΡΠΉ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½Ρ ΠΈ ΡΠΎΠ·Π΄Π°ΡΡ ΠΊΡΠ»ΡΡΡΡΡ ΠΎΡΠΊΡΡΡΠΎΠΉ ΠΈ ΠΊΠΎΠ½ΡΡΡΡΠΊΡΠΈΠ²Π½ΠΎΠΉ ΠΊΠΎΠΌΠΌΡΠ½ΠΈΠΊΠ°ΡΠΈΠΈ.
ΠΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΡ Π·Π°Π΄Π°Ρ
ΠΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΠ΅ ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΠ΅ Π·Π°Π΄Π°Ρ β Π΅ΡΡ ΠΎΠ΄ΠΈΠ½ ΠΊΠ»ΡΡΠ΅Π²ΠΎΠΉ ΡΠ°ΠΊΡΠΎΡ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Ρ. ΠΠ΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΡΡΠΈΡΡΠ²Π°ΡΡ Π½Π°Π²ΡΠΊΠΈ ΠΈ ΠΎΠΏΡΡ ΠΊΠ°ΠΆΠ΄ΠΎΠ³ΠΎ ΡΠ»Π΅Π½Π° ΠΊΠΎΠΌΠ°Π½Π΄Ρ, Π° ΡΠ°ΠΊΠΆΠ΅ ΡΠ»ΠΎΠΆΠ½ΠΎΡΡΡ ΠΈ ΠΏΡΠΈΠΎΡΠΈΡΠ΅ΡΠ½ΠΎΡΡΡ Π·Π°Π΄Π°Ρ. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² Π΄Π»Ρ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ, ΡΠ°ΠΊΠΈΡ
ΠΊΠ°ΠΊ Asana ΠΈΠ»ΠΈ Trello, ΠΏΠΎΠΌΠΎΠ³Π°Π΅Ρ Π²ΠΈΠ·ΡΠ°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΏΡΠΎΡΠ΅ΡΡ ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΡ Π·Π°Π΄Π°Ρ ΠΈ ΠΎΡΡΠ»Π΅ΠΆΠΈΠ²Π°ΡΡ ΠΏΡΠΎΠ³ΡΠ΅ΡΡ Π²ΡΠΏΠΎΠ»Π½Π΅Π½ΠΈΡ. ΠΠ°ΠΆΠ½ΠΎ, ΡΡΠΎΠ±Ρ ΠΊΠ°ΠΆΠ΄ΡΠΉ ΡΠ»Π΅Π½ ΠΊΠΎΠΌΠ°Π½Π΄Ρ ΠΏΠΎΠ½ΠΈΠΌΠ°Π» ΡΠ²ΠΎΠΈ Π·Π°Π΄Π°ΡΠΈ, ΡΡΠΎΠΊΠΈ ΠΈΡ
Π²ΡΠΏΠΎΠ»Π½Π΅Π½ΠΈΡ ΠΈ ΡΠ²ΠΎΠΈ ΠΎΠ±ΡΠ·Π°Π½Π½ΠΎΡΡΠΈ. Π Π΅Π³ΡΠ»ΡΡΠ½ΡΠ΅ ΠΏΡΠΎΠ²Π΅ΡΠΊΠΈ ΡΡΠ°ΡΡΡΠ° Π²ΡΠΏΠΎΠ»Π½Π΅Π½ΠΈΡ Π·Π°Π΄Π°Ρ ΠΈ ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΎΠ±ΡΠ°ΡΠ½ΠΎΠΉ ΡΠ²ΡΠ·ΠΈ ΠΏΠΎΠΌΠΎΠ³Π°ΡΡ Π²ΡΡΠ²Π»ΡΡΡ ΠΈ ΡΠ΅ΡΠ°ΡΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌΡ Π½Π° ΡΠ°Π½Π½ΠΈΡ
ΡΡΠ°Π΄ΠΈΡΡ
.
ΠΡΠΈΠ½ΡΠΈΠΏΡ Π΄Π΅Π»Π΅Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΡ Π·Π°Π΄Π°Ρ
ΠΠ΅Π»Π΅Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ Π·Π°Π΄Π°Ρ β ΡΡΠΎ Π½Π΅ ΠΏΡΠΎΡΡΠΎ ΠΏΠ΅ΡΠ΅ΠΊΠ»Π°Π΄ΡΠ²Π°Π½ΠΈΠ΅ ΠΎΡΠ²Π΅ΡΡΡΠ²Π΅Π½Π½ΠΎΡΡΠΈ Π½Π° Π΄ΡΡΠ³ΠΈΡ
. ΠΡΠΎ ΠΏΡΠΎΡΠ΅ΡΡ, ΠΊΠΎΡΠΎΡΡΠΉ ΡΡΠ΅Π±ΡΠ΅Ρ ΠΎΡ ΡΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ ΡΠΌΠ΅Π½ΠΈΡ ΠΏΡΠ°Π²ΠΈΠ»ΡΠ½ΠΎ ΠΎΡΠ΅Π½ΠΈΠ²Π°ΡΡ Π½Π°Π²ΡΠΊΠΈ ΠΈ ΡΠΏΠΎΡΠΎΠ±Π½ΠΎΡΡΠΈ ΡΠ²ΠΎΠΈΡ
ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ², Π° ΡΠ°ΠΊΠΆΠ΅ ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»ΡΡΡ ΠΈΠΌ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΡΠ΅ ΡΠ΅ΡΡΡΡΡ ΠΈ ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΡΠΈ Π΄Π΅Π»Π΅Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΠΈ Π·Π°Π΄Π°ΡΠΈ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΡΡΡΠΊΠΎ ΠΎΠΏΡΠ΅Π΄Π΅Π»ΠΈΡΡ ΡΠ΅Π»ΠΈ ΠΈ ΠΎΠΆΠΈΠ΄Π°Π΅ΠΌΡΠ΅ ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΡ, ΠΏΡΠ΅Π΄ΠΎΡΡΠ°Π²ΠΈΡΡ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΡ ΡΠ²ΠΎΠ±ΠΎΠ΄Ρ Π²ΡΠ±ΠΎΡΠ° ΡΠΏΠΎΡΠΎΠ±ΠΎΠ² ΡΠ΅ΡΠ΅Π½ΠΈΡ Π·Π°Π΄Π°ΡΠΈ ΠΈ ΠΎΠ±Π΅ΡΠΏΠ΅ΡΠΈΡΡ ΡΠ΅Π³ΡΠ»ΡΡΠ½ΡΡ ΠΎΠ±ΡΠ°ΡΠ½ΡΡ ΡΠ²ΡΠ·Ρ. ΠΠ°ΠΆΠ½ΠΎ ΠΏΠΎΠΌΠ½ΠΈΡΡ, ΡΡΠΎ Π΄Π΅Π»Π΅Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ Π·Π°Π΄Π°Ρ β ΡΡΠΎ ΠΈΠ½Π²Π΅ΡΡΠΈΡΠΈΡ Π² ΡΠ°Π·Π²ΠΈΡΠΈΠ΅ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΈ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΠ΅ ΠΈΡ
ΠΌΠΎΡΠΈΠ²Π°ΡΠΈΠΈ.
Π§ΡΡΠΊΠΎΠ΅ ΠΎΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΠ΅ ΡΠ΅Π»Π΅ΠΉ Π·Π°Π΄Π°ΡΠΈ.
ΠΡΠ΅Π΄ΠΎΡΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΡΡ
ΡΠ΅ΡΡΡΡΠΎΠ².
ΠΠ±Π΅ΡΠΏΠ΅ΡΠ΅Π½ΠΈΠ΅ ΡΠ²ΠΎΠ±ΠΎΠ΄Ρ Π΄Π΅ΠΉΡΡΠ²ΠΈΠΉ.
Π Π΅Π³ΡΠ»ΡΡΠ½Π°Ρ ΠΎΠ±ΡΠ°ΡΠ½Π°Ρ ΡΠ²ΡΠ·Ρ.
ΠΡΠΈΠ·Π½Π°Π½ΠΈΠ΅ Π΄ΠΎΡΡΠΈΠΆΠ΅Π½ΠΈΠΉ.
ΠΡΠ°Π²ΠΈΠ»ΡΠ½ΠΎ ΠΎΡΠ³Π°Π½ΠΈΠ·ΠΎΠ²Π°Π½Π½ΡΠΉ ΠΏΡΠΎΡΠ΅ΡΡ Π΄Π΅Π»Π΅Π³ΠΈΡΠΎΠ²Π°Π½ΠΈΡ Π·Π°Π΄Π°Ρ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΡΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ ΠΎΡΠ²ΠΎΠ±ΠΎΠ΄ΠΈΡΡ ΡΠ²ΠΎΡ Π²ΡΠ΅ΠΌΡ Π΄Π»Ρ ΡΠ΅ΡΠ΅Π½ΠΈΡ Π±ΠΎΠ»Π΅Π΅ Π²Π°ΠΆΠ½ΡΡ
Π·Π°Π΄Π°Ρ, Π° ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠ°ΠΌ β ΡΠ°Π·Π²ΠΈΡΡ ΡΠ²ΠΎΠΈ Π½Π°Π²ΡΠΊΠΈ ΠΈ ΠΏΠΎΠ²ΡΡΠΈΡΡ ΡΠ²ΠΎΡ ΡΠ²Π΅ΡΠ΅Π½Π½ΠΎΡΡΡ Π² ΡΠ΅Π±Π΅.
Π‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ
ΠΠ»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½Π°Ρ ΡΠ°Π±ΠΎΡΠ°Ρ Π°ΡΠΌΠΎΡΡΠ΅ΡΠ° β ΡΡΠΎ Π²Π°ΠΆΠ½ΡΠΉ ΡΠ°ΠΊΡΠΎΡ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ ΠΌΠΎΡΠΈΠ²Π°ΡΠΈΠΈ ΠΈ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Ρ. Π ΡΠ°ΠΊΠΎΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΠ΅ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΈ ΡΡΠ²ΡΡΠ²ΡΡΡ ΡΠ΅Π±Ρ ΠΊΠΎΠΌΡΠΎΡΡΠ½ΠΎ, ΡΠ²Π΅ΡΠ΅Π½Π½ΠΎ ΠΈ Π³ΠΎΡΠΎΠ²Ρ ΠΊ ΡΠΎΡΡΡΠ΄Π½ΠΈΡΠ΅ΡΡΠ²Ρ. Π‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ ΡΡΠ΅Π±ΡΠ΅Ρ ΠΎΡ ΡΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ ΡΠΌΠ΅Π½ΠΈΡ ΡΠ»ΡΡΠ°ΡΡ ΡΠ²ΠΎΠΈΡ
ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ², ΡΡΠΈΡΡΠ²Π°ΡΡ ΠΈΡ
ΠΌΠ½Π΅Π½ΠΈΠ΅ ΠΈ ΡΠΎΠ·Π΄Π°Π²Π°ΡΡ ΡΡΠ»ΠΎΠ²ΠΈΡ Π΄Π»Ρ ΠΈΡ
ΠΏΡΠΎΡΠ΅ΡΡΠΈΠΎΠ½Π°Π»ΡΠ½ΠΎΠ³ΠΎ ΠΈ Π»ΠΈΡΠ½ΠΎΡΡΠ½ΠΎΠ³ΠΎ ΡΠΎΡΡΠ°. Π Π΅Π³ΡΠ»ΡΡΠ½ΡΠ΅ ΡΠΈΠΌΠ±ΠΈΠ»Π΄ΠΈΠ½Π³ΠΈ, ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½ΡΠ΅ ΠΌΠ΅ΡΠΎΠΏΡΠΈΡΡΠΈΡ ΠΈ ΠΏΡΠΎΡΡΠΎ Π΄ΡΡΠΆΠ΅ΡΠΊΠΎΠ΅ ΠΎΠ±ΡΠ΅Π½ΠΈΠ΅ ΠΏΠΎΠΌΠΎΠ³Π°ΡΡ ΡΠΊΡΠ΅ΠΏΠΈΡΡ ΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡ ΠΌΠ΅ΠΆΠ΄Ρ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠ°ΠΌΠΈ ΠΈ ΡΠΎΠ·Π΄Π°ΡΡ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ Π΄ΠΎΠ²Π΅ΡΠΈΡ ΠΈ Π²Π·Π°ΠΈΠΌΠΎΠΏΠΎΠ½ΠΈΠΌΠ°Π½ΠΈΡ.
Π ΠΎΠ»Ρ ΡΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ Π² ΡΠΎΠ·Π΄Π°Π½ΠΈΠΈ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ
Π ΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ ΠΈΠ³ΡΠ°Π΅Ρ ΠΊΠ»ΡΡΠ΅Π²ΡΡ ΡΠΎΠ»Ρ Π² ΡΠΎΠ·Π΄Π°Π½ΠΈΠΈ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ. ΠΠ½ Π΄ΠΎΠ»ΠΆΠ΅Π½ Π±ΡΡΡ Π»ΠΈΠ΄Π΅ΡΠΎΠΌ, ΠΊΠΎΡΠΎΡΡΠΉ Π²Π΄ΠΎΡ
Π½ΠΎΠ²Π»ΡΠ΅Ρ ΠΈ ΠΌΠΎΡΠΈΠ²ΠΈΡΡΠ΅Ρ ΡΠ²ΠΎΠΈΡ
ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ², Π° Π½Π΅ ΠΏΡΠΎΡΡΠΎ ΠΊΠΎΠ½ΡΡΠΎΠ»ΠΈΡΡΠ΅Ρ ΠΈΡ
ΡΠ°Π±ΠΎΡΡ. Π ΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ Π΄ΠΎΠ»ΠΆΠ΅Π½ Π±ΡΡΡ ΠΎΡΠΊΡΡΡΡΠΌ Π΄Π»Ρ ΠΎΠ±ΡΠ΅Π½ΠΈΡ, Π³ΠΎΡΠΎΠ² Π²ΡΡΠ»ΡΡΠ°ΡΡ ΠΌΠ½Π΅Π½ΠΈΠ΅ ΡΠ²ΠΎΠΈΡ
ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΈ ΡΡΠΈΡΡΠ²Π°ΡΡ Π΅Π³ΠΎ ΠΏΡΠΈ ΠΏΡΠΈΠ½ΡΡΠΈΠΈ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ. ΠΠ°ΠΆΠ½ΠΎ, ΡΡΠΎΠ±Ρ ΡΡΠΊΠΎΠ²ΠΎΠ΄ΠΈΡΠ΅Π»Ρ ΡΠΎΠ·Π΄Π°Π²Π°Π» Π°ΡΠΌΠΎΡΡΠ΅ΡΡ Π΄ΠΎΠ²Π΅ΡΠΈΡ ΠΈ ΡΠ²Π°ΠΆΠ΅Π½ΠΈΡ, Π² ΠΊΠΎΡΠΎΡΠΎΠΉ ΠΊΠ°ΠΆΠ΄ΡΠΉ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊ ΡΡΠ²ΡΡΠ²ΠΎΠ²Π°Π» ΡΠ΅Π±Ρ ΡΠ΅Π½Π½ΡΠΌ ΠΈ Π·Π½Π°ΡΠΈΠΌΡΠΌ.
ΠΡΡΡ ΠΏΡΠΈΠΌΠ΅ΡΠΎΠΌ Π΄Π»Ρ ΠΏΠΎΠ΄ΡΠ°ΠΆΠ°Π½ΠΈΡ.
ΠΡΠΎΡΠ²Π»ΡΡΡ ΡΠ²Π°ΠΆΠ΅Π½ΠΈΠ΅ ΠΊ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠ°ΠΌ.
ΠΠΎΠΎΡΡΡΡΡ ΠΈΠ½ΠΈΡΠΈΠ°ΡΠΈΠ²Ρ ΠΈ ΡΠ²ΠΎΡΡΠ΅ΡΡΠ²ΠΎ.
ΠΠ±Π΅ΡΠΏΠ΅ΡΠΈΠ²Π°ΡΡ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ Π΄Π»Ρ ΡΠ°Π·Π²ΠΈΡΠΈΡ.
Π‘ΠΎΠ·Π΄Π°Π²Π°ΡΡ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ Π΄ΠΎΠ²Π΅ΡΠΈΡ ΠΈ Π²Π·Π°ΠΈΠΌΠΎΠΏΠΎΠ½ΠΈΠΌΠ°Π½ΠΈΡ.
Π‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ Π±Π»Π°Π³ΠΎΠΏΡΠΈΡΡΠ½ΠΎΠΉ ΡΠ°Π±ΠΎΡΠ΅ΠΉ Π°ΡΠΌΠΎΡΡΠ΅ΡΡ β ΡΡΠΎ Π½Π΅ ΠΏΡΠΎΡΡΠΎ ΠΏΡΠΈΡΡΠ½ΠΎΠ΅ Π΄ΠΎΠΏΠΎΠ»Π½Π΅Π½ΠΈΠ΅ ΠΊ ΡΠ°Π±ΠΎΡΠ΅, Π° Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎΠ΅ ΡΡΠ»ΠΎΠ²ΠΈΠ΅ Π΄Π»Ρ Π΄ΠΎΡΡΠΈΠΆΠ΅Π½ΠΈΡ Π²ΡΡΠΎΠΊΠΈΡ
ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΠΎΠ².
ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ Π³ΠΈΠ±ΠΊΠΈΡ
ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ»ΠΎΠ³ΠΈΠΉ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ
Π ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ Π±ΡΡΡΡΠΎ ΠΌΠ΅Π½ΡΡΡΠ΅ΠΌΡΡ ΠΌΠΈΡΠ΅ Π±ΠΈΠ·Π½Π΅ΡΠ° ΡΡΠ°Π΄ΠΈΡΠΈΠΎΠ½Π½ΡΠ΅ ΠΌΠ΅ΡΠΎΠ΄Ρ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ ΡΠ°ΡΡΠΎ ΠΎΠΊΠ°Π·ΡΠ²Π°ΡΡΡΡ Π½Π΅ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΡΠΌΠΈ. ΠΠΈΠ±ΠΊΠΈΠ΅ ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ»ΠΎΠ³ΠΈΠΈ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Scrum ΠΈ Kanban, ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡ ΠΊΠΎΠΌΠ°Π½Π΄Π°ΠΌ Π±ΡΡΡΡΠΎ Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°ΡΡΡΡ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎ ΡΠ΅Π°Π³ΠΈΡΠΎΠ²Π°ΡΡ Π½Π° Π½ΠΎΠ²ΡΠ΅ ΡΡΠ΅Π±ΠΎΠ²Π°Π½ΠΈΡ. ΠΡΠΈ ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ»ΠΎΠ³ΠΈΠΈ ΠΎΡΠ½ΠΎΠ²Π°Π½Ρ Π½Π° ΠΏΡΠΈΠ½ΡΠΈΠΏΠ°Ρ
ΠΈΡΠ΅ΡΠ°ΡΠΈΠ²Π½ΠΎΠΉ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠΊΠΈ, ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠΉ ΠΎΠ±ΡΠ°ΡΠ½ΠΎΠΉ ΡΠ²ΡΠ·ΠΈ ΠΈ ΡΠ°ΠΌΠΎΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Ρ. ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ Π³ΠΈΠ±ΠΊΠΈΡ
ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ»ΠΎΠ³ΠΈΠΉ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΅ΠΊΡΠ°ΠΌΠΈ ΡΡΠ΅Π±ΡΠ΅Ρ ΠΎΡ ΠΊΠΎΠΌΠ°Π½Π΄Ρ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡ ΠΌΡΡΠ»Π΅Π½ΠΈΡ ΠΈ Π³ΠΎΡΠΎΠ²Π½ΠΎΡΡΠΈ ΠΊ ΡΠΊΡΠΏΠ΅ΡΠΈΠΌΠ΅Π½ΡΠΈΡΠΎΠ²Π°Π½ΠΈΡ.
ΠΠ½Π°Π»ΠΈΠ· Π΄Π°Π½Π½ΡΡ
ΠΈ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠ΅ ΡΠ»ΡΡΡΠ΅Π½ΠΈΠ΅ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ²
Π§ΡΠΎΠ±Ρ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎ ΠΏΠΎΠ²ΡΡΠ°ΡΡ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠ²Π½ΠΎΡΡΡ ΠΊΠΎΠΌΠ°Π½Π΄Ρ, Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ Π°Π½Π°Π»ΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ Π΄Π°Π½Π½ΡΠ΅ ΠΎ Π΅Ρ ΡΠ°Π±ΠΎΡΠ΅ ΠΈ Π²ΡΡΠ²Π»ΡΡΡ ΠΎΠ±Π»Π°ΡΡΠΈ Π΄Π»Ρ ΡΠ»ΡΡΡΠ΅Π½ΠΈΡ. ΠΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°Π½ΠΈΠ΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠΎΠ² Π΄Π»Ρ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠΈ Π΄Π°Π½Π½ΡΡ
ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΎΡΡΠ»Π΅ΠΆΠΈΠ²Π°ΡΡ ΠΊΠ»ΡΡΠ΅Π²ΡΠ΅ ΠΏΠΎΠΊΠ°Π·Π°ΡΠ΅Π»ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎΡΡΠΈ, ΡΠ°ΠΊΠΈΠ΅ ΠΊΠ°ΠΊ Π²ΡΠ΅ΠΌΡ Π²ΡΠΏΠΎΠ»Π½Π΅Π½ΠΈΡ Π·Π°Π΄Π°Ρ, ΠΊΠΎΠ»ΠΈΡΠ΅ΡΡΠ²ΠΎ ΠΎΡΠΈΠ±ΠΎΠΊ ΠΈ ΡΡΠΎΠ²Π΅Π½Ρ ΡΠ΄ΠΎΠ²Π»Π΅ΡΠ²ΠΎΡΠ΅Π½Π½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ². ΠΠ° ΠΎΡΠ½ΠΎΠ²Π΅ ΠΏΠΎΠ»ΡΡΠ΅Π½Π½ΡΡ
Π΄Π°Π½Π½ΡΡ
ΠΌΠΎΠΆΠ½ΠΎ Π²ΡΡΠ²Π»ΡΡΡ ΡΠ·ΠΊΠΈΠ΅ ΠΌΠ΅ΡΡΠ° Π² ΠΏΡΠΎΡΠ΅ΡΡΠ°Ρ
ΠΈ ΠΏΡΠΈΠ½ΠΈΠΌΠ°ΡΡ ΠΌΠ΅ΡΡ Π΄Π»Ρ ΠΈΡ
ΡΡΡΡΠ°Π½Π΅Π½ΠΈΡ. ΠΠΎΡΡΠΎΡΠ½Π½ΠΎΠ΅ ΡΠ»ΡΡΡΠ΅Π½ΠΈΠ΅ ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ² β ΡΡΠΎ Π½Π΅ΠΏΡΠ΅ΡΡΠ²Π½ΡΠΉ ΡΠΈΠΊΠ», ΠΊΠΎΡΠΎΡΡΠΉ ΡΡΠ΅Π±ΡΠ΅Ρ ΠΎΡ ΠΊΠΎΠΌΠ°Π½Π΄Ρ Π³ΠΎΡΠΎΠ²Π½ΠΎΡΡΠΈ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ ΠΈ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠ³ΠΎ ΠΎΠ±ΡΡΠ΅Π½ΠΈΡ.
Π Π°Π·Π²ΠΈΡΠΈΠ΅ Π½Π°Π²ΡΠΊΠΎΠ² Π°Π΄Π°ΠΏΡΠ°ΡΠΈΠΈ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ
Π ΡΠΎΠ²ΡΠ΅ΠΌΠ΅Π½Π½ΠΎΠΌ ΠΌΠΈΡΠ΅ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡ ΠΏΡΠΎΠΈΡΡ
ΠΎΠ΄ΡΡ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎ ΠΈ Ρ ΠΎΠ³ΡΠΎΠΌΠ½ΠΎΠΉ ΡΠΊΠΎΡΠΎΡΡΡΡ. ΠΠΎΡΡΠΎΠΌΡ Π²Π°ΠΆΠ½ΠΎ, ΡΡΠΎΠ±Ρ ΡΠ»Π΅Π½Ρ ΠΊΠΎΠΌΠ°Π½Π΄Ρ ΠΎΠ±Π»Π°Π΄Π°Π»ΠΈ Π½Π°Π²ΡΠΊΠ°ΠΌΠΈ Π°Π΄Π°ΠΏΡΠ°ΡΠΈΠΈ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ. ΠΡΠΎ Π²ΠΊΠ»ΡΡΠ°Π΅Ρ Π² ΡΠ΅Π±Ρ ΡΠΌΠ΅Π½ΠΈΠ΅ Π±ΡΡΡΡΠΎ ΡΡΠΈΡΡΡΡ Π½ΠΎΠ²ΠΎΠΌΡ, Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°ΡΡΡΡ ΠΊ Π½ΠΎΠ²ΡΠΌ ΡΡΠ»ΠΎΠ²ΠΈΡΠΌ ΡΠ°Π±ΠΎΡΡ ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎ ΡΠ΅ΡΠ°ΡΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌΡ. ΠΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΠΈΠ½Π²Π΅ΡΡΠΈΡΠΎΠ²Π°ΡΡ Π² ΠΎΠ±ΡΡΠ΅Π½ΠΈΠ΅ ΠΈ ΡΠ°Π·Π²ΠΈΡΠΈΠ΅ ΡΠ²ΠΎΠΈΡ
ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ², ΡΡΠΎΠ±Ρ ΠΏΠΎΠΌΠΎΡΡ ΠΈΠΌ ΡΠ°Π·Π²ΠΈΡΡ ΡΡΠΈ Π½Π°Π²ΡΠΊΠΈ. Π‘ΠΎΠ·Π΄Π°Π½ΠΈΠ΅ ΠΊΡΠ»ΡΡΡΡΡ, ΠΏΠΎΠΎΡΡΡΡΡΠ΅ΠΉ ΡΠΊΡΠΏΠ΅ΡΠΈΠΌΠ΅Π½ΡΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ ΠΈ ΠΈΠ½Π½ΠΎΠ²Π°ΡΠΈΠΈ, ΡΠ°ΠΊΠΆΠ΅ ΡΠΏΠΎΡΠΎΠ±ΡΡΠ²ΡΠ΅Ρ ΡΠ°Π·Π²ΠΈΡΠΈΡ Π½Π°Π²ΡΠΊΠΎΠ² Π°Π΄Π°ΠΏΡΠ°ΡΠΈΠΈ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ. Π£ΠΌΠ΅Π½ΠΈΠ΅ Π±ΡΡΡΡΠΎ Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°ΡΡΡΡ ΠΊ Π½ΠΎΠ²ΡΠΌ ΡΠ΅Π°Π»ΠΈΡΠΌ β Π·Π°Π»ΠΎΠ³ Π΄ΠΎΠ»Π³ΠΎΡΡΠΎΡΠ½ΠΎΠ³ΠΎ ΡΡΠΏΠ΅Ρ
Π° Π»ΡΠ±ΠΎΠ³ΠΎ Π±ΠΈΠ·Π½Π΅ΡΠ°.
ΠΠ½Π΅Π΄ΡΠ΅Π½ΠΈΠ΅ Β«pinco ΡΠ΅ΡΠΌΠΈΒ» Π½Π΅ ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΌΠ³Π½ΠΎΠ²Π΅Π½Π½ΡΠΌ ΡΠ΅ΡΠ΅Π½ΠΈΠ΅ΠΌ Π²ΡΠ΅Ρ
ΠΏΡΠΎΠ±Π»Π΅ΠΌ, ΡΠ²ΡΠ·Π°Π½Π½ΡΡ
Ρ ΠΊΠΎΠΌΠ°Π½Π΄ΠΎΠΉ. ΠΡΠΎ ΡΠΊΠΎΡΠ΅Π΅ ΠΏΠΎΡΡΠΎΡΠ½Π½ΡΠΉ ΠΏΡΠΎΡΠ΅ΡΡ ΡΠΎΠ²Π΅ΡΡΠ΅Π½ΡΡΠ²ΠΎΠ²Π°Π½ΠΈΡ, ΡΡΠ΅Π±ΡΡΡΠΈΠΉ ΡΠΈΡΡΠ΅ΠΌΠ°ΡΠΈΡΠ΅ΡΠΊΠΎΠ³ΠΎ ΠΏΠΎΠ΄Ρ
ΠΎΠ΄Π° ΠΈ Π²ΠΎΠ²Π»Π΅ΡΠ΅Π½Π½ΠΎΡΡΠΈ ΠΊΠ°ΠΆΠ΄ΠΎΠ³ΠΎ ΡΠ»Π΅Π½Π° ΠΊΠΎΠΌΠ°Π½Π΄Ρ. Π ΠΊΠΎΠ½Π΅ΡΠ½ΠΎΠΌ ΡΡΠ΅ΡΠ΅, ΡΡΠΏΠ΅Ρ
Π·Π°Π²ΠΈΡΠΈΡ ΠΎΡ Π³ΠΎΡΠΎΠ²Π½ΠΎΡΡΠΈ ΠΊ ΠΈΠ·ΠΌΠ΅Π½Π΅Π½ΠΈΡΠΌ ΠΈ ΠΏΠΎΡΡΠΎΡΠ½Π½ΠΎΠΌΡ ΠΎΠ±ΡΡΠ΅Π½ΠΈΡ, Π½Π°ΠΏΡΠ°Π²Π»Π΅Π½Π½ΡΠΌ Π½Π° ΡΠ»ΡΡΡΠ΅Π½ΠΈΠ΅ Π²Π·Π°ΠΈΠΌΠΎΠ΄Π΅ΠΉΡΡΠ²ΠΈΡ ΠΈ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΡ ΡΠ°Π±ΠΎΡΠΈΡ
ΠΏΡΠΎΡΠ΅ΡΡΠΎΠ². ΠΠ½Π²Π΅ΡΡΠΈΡΠΈΠΈ Π² ΡΠ°Π·Π²ΠΈΡΠΈΠ΅ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ² ΠΈ ΠΏΠΎΡΡΡΠΎΠ΅Π½ΠΈΠ΅ Π΄ΠΎΠ²Π΅ΡΠΈΡΠ΅Π»ΡΠ½ΡΡ
ΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΠΉ Π²Π½ΡΡΡΠΈ ΠΊΠΎΠΌΠ°Π½Π΄Ρ β ΡΡΠΎ ΠΈΠ½Π²Π΅ΡΡΠΈΡΠΈΠΈ Π² Π±ΡΠ΄ΡΡΠ΅Π΅ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ. ΠΠ°ΠΏΡΠΈΠΌΠ΅Ρ, ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡ, Π°ΠΊΡΠΈΠ²Π½ΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡΡΠ°Ρ ΠΏΡΠΈΠ½ΡΠΈΠΏΡ Β«pinco ΡΠ΅ΡΠΌΠΈΒ», ΠΌΠΎΠΆΠ΅Ρ Π·Π½Π°ΡΠΈΡΠ΅Π»ΡΠ½ΠΎ ΡΠΎΠΊΡΠ°ΡΠΈΡΡ Π²ΡΠ΅ΠΌΡ Π²ΡΡ
ΠΎΠ΄Π° Π½ΠΎΠ²ΡΡ
ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ² Π½Π° ΡΡΠ½ΠΎΠΊ, ΠΏΠΎΠ²ΡΡΠΈΡΡ ΡΡΠΎΠ²Π΅Π½Ρ ΡΠ΄ΠΎΠ²Π»Π΅ΡΠ²ΠΎΡΠ΅Π½Π½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΠΈ ΡΠΊΡΠ΅ΠΏΠΈΡΡ ΡΠ²ΠΎΡ ΠΏΠΎΠ·ΠΈΡΠΈΡ Π½Π° ΡΡΠ½ΠΊΠ΅.
ΠΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ ΠΎΠΏΠΈΡΠ°Π½Π½ΡΡ
ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΉ ΠΏΠΎΠ·Π²ΠΎΠ»ΠΈΡ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΡΠΌ Π½Π΅ ΡΠΎΠ»ΡΠΊΠΎ ΠΏΠΎΠ²ΡΡΠΈΡΡ ΠΏΡΠΎΠΈΠ·Π²ΠΎΠ΄ΠΈΡΠ΅Π»ΡΠ½ΠΎΡΡΡ ΠΊΠΎΠΌΠ°Π½Π΄, Π½ΠΎ ΠΈ ΡΠΎΠ·Π΄Π°ΡΡ Π±ΠΎΠ»Π΅Π΅ ΠΊΠΎΠΌΡΠΎΡΡΠ½ΡΡ ΠΈ ΠΌΠΎΡΠΈΠ²ΠΈΡΡΡΡΡΡ ΡΠ°Π±ΠΎΡΡΡ ΡΡΠ΅Π΄Ρ. ΠΡΠΎ, Π² ΡΠ²ΠΎΡ ΠΎΡΠ΅ΡΠ΅Π΄Ρ, ΠΏΡΠΈΠ²Π΅Π΄ΡΡ ΠΊ ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΡΠΎΡΡΡΠ΄Π½ΠΈΠΊΠΎΠ², ΡΠ½ΠΈΠΆΠ΅Π½ΠΈΡ ΡΠ΅ΠΊΡΡΠ΅ΡΡΠΈ ΠΊΠ°Π΄ΡΠΎΠ² ΠΈ ΡΠ»ΡΡΡΠ΅Π½ΠΈΡ ΡΠ΅ΠΏΡΡΠ°ΡΠΈΠΈ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π½Π° ΡΡΠ½ΠΊΠ΅ ΡΡΡΠ΄Π°. ΠΠ°ΠΆΠ½ΠΎ ΠΏΠΎΠΌΠ½ΠΈΡΡ, ΡΡΠΎ ΠΊΠ°ΠΆΠ΄ΡΠΉ Π±ΠΈΠ·Π½Π΅Ρ ΡΠ½ΠΈΠΊΠ°Π»Π΅Π½, ΠΏΠΎΡΡΠΎΠΌΡ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ Π°Π΄Π°ΠΏΡΠΈΡΠΎΠ²Π°ΡΡ ΠΎΠ±ΡΠΈΠ΅ ΠΏΡΠΈΠ½ΡΠΈΠΏΡ ΠΊ ΠΊΠΎΠ½ΠΊΡΠ΅ΡΠ½ΡΠΌ ΡΡΠ»ΠΎΠ²ΠΈΡΠΌ ΠΈ ΠΏΠΎΡΡΠ΅Π±Π½ΠΎΡΡΡΠΌ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ.